Salesforce Project Manager

Company Description

Jax Consulting is a dedicated Salesforce Partner, providing expert consulting, implementation, and managed services to businesses, nonprofits, and educational institutions. As a strategic partner, we are committed to leveraging the full capabilities of the Salesforce platform to drive growth and achieve unparalleled success for our clients. Our expertise lies in digital... transformation, 360?design and delivery, strategic planning, training and support. We are passionate about helping organizations achieve their goals.

Role Description

Jax Consulting is seeking an experienced Project Manager to lead Salesforce implementations with nonprofit organizations and higher education institutions. Successful candidates will be highly experienced in deploying Salesforce solutions and ideally have nonprofit or higher education industry experience.

For effective project delivery, Project Managers must possess robust Salesforce configuration expertise spanning various Clouds and functionalities. They will also have strong consulting skills, including project and time management and collaboration. Given the predominantly client-facing nature of the role, exceptional communication skills and a sincere commitment to helping people are indispensable. In addition, the capacity to foster collaboration among colleagues and clients, while building consensus, is pivotal for achieving success.

Work Authorization: Citizens or Permanent Residents of the USA

Qualifications and Education Requirements
? Salesforce certified
? Experience consulting on Salesforce implementations (minimum 3 years of experience preferred; agile methodology experience preferred)
? Strong Salesforce configuration knowledge
? Strong consulting skills, including project and time management, communication, and teamwork/collaboration
? Understanding of common business processes for nonprofits (major gift processing, moves management, and volunteer hour tracking) or higher education (executive education program management, student retention, recruitment and admissions, and advancement)
? Demonstrated success in leading large projects
? Scrum certification, or relevant experience, is preferred
? Proven track record of continuously improving organizations
? Bachelor?s degree in a related field or equivalent education/experience required

Key Skills
? Strong project management skills
? Strong time management skills
? Strong written and verbal communication skills
? Intellectual curiosity
? Passion for?ontinuous learning
? Presentation skills

Main Responsibilities
? Lead and project manage Salesforce implementation projects
? Partner with clients to develop long-term solutions, assess client business requirements, and create requirements and design documentation
? Maintain up-to-date, current knowledge of Nonprofit and/or Education Salesforce solutions
? Lead implementation solutions in multiple Clouds and conduct proactive QA on the team?s solutions
? Serve as first escalation point for clients; provide internal and external status updates; manage budget and scope; facilitate internal and external meetings; report on project status to internal leadership; monitor and mitigate project risks
? Optimize non-billable time to contribute to the Jax Sales, Marketing, or Services delivery model
? Provide informal mentorship, and facilitate knowledge-sharing and growth opportunities to less experienced consultants
? Show a commitment to customer satisfaction
? Deliver project assignments on time and within budget

What You'll Get
? At Jax Consulting you can expect to join a warm and welcoming team in a business that wants you to succeed. Employee satisfaction is of paramount importance to us and we show this through a wide range of benefits including working from home, flexible working hours, 401k, generous PTO and 100% paid medical insurance coverage. We know how important your role is to our business and are committed to supporting your personal and professional development

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