Entry Level Remote Customer Service Representative (Saskatchewan)

Employer Industry: Business Process Outsourcing (BPO)

Why Consider This Job Opportunity...
? Competitive starting compensation commensurate with experience, with regular reviews and raises based on tenure and performance
? Earn paid time off, paid holidays, and paid training opportunities
? Regular incentives including monetary rewards and prizes such as electronics and trips
? Medical, Dental, and Vision Coverage options available after 90 days of employment
? Opportunity for career advancement within a fun and engaging work environment
? Casual dress code that promotes a comfortable workplace atmosphere

What To Expect (Job Responsibilities)
? Listen to customers, understand their needs, and resolve customer issues effectively
? Utilize systems and technology for account management tasks
? Identify sales opportunities and apply sales skills to enhance customer experiences
? Explain and position products and processes to customers
? Appropriately escalate customer dissatisfaction to the managerial team

What Is Required (Qualifications)
? Must be 18 years of age or older
? High school diploma or equivalent
? Excellent organizational, written, and oral communication skills
? Ability to type swiftly and accurately (20+ words per minute)
? Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

How To Stand Out (Preferred Qualifications)
? Knowledge of Windows operating system
? Strong aptitude for conflict resolution, problem-solving, and negotiation
? Ability to thrive in a fast-paced environment with frequent changes
? Excellent interpersonal skills and the ability to build relationships with teams and customers

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #TeamEnvironment

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