Seasonal Inbound Contact Center Agent (Remote) - Brandt Information Services, LLC

SEASONAL Inbound Contact Center Agent (Remote)

Hourly Pay: $12/hr. (Non-Exempt) | Part Time...

Brandt Information Services, based in Tallahassee, FL, is on the hunt for dynamic individuals for an exciting seasonal opportunity during peak months. Be the go-to voice of assistance, connecting with customers about hunting and fishing licenses, permits, camping reservations, and park passes all from the comfort of your own home!

Candidates must be available to work between 10 a.m. and 3 p.m. EST and available to work on weekends. This is a part-time role with the ability to work 20 - 25 hours per week.

Perks that Pack a Punch:

Competitive starting pay of $12 per hour, with leaderboard bonuses.
Work remotely with essential tools provided.
Comprehensive paid training for success.
Adventure kicks off in July!

Responsibilities:

Handle 98% inbound calls ? no sales quotas!
Assist with license/permit purchases, camping reservations, and park passes.
Answer inquiries on rules and regulations, navigating wildlife agency websites.
Provide application/website support and basic troubleshooting.
Process license/permit sales and assist with fulfillment.
Hero support for Point-of-Sale agents' hardware and application issues.
Embrace exciting duties assigned by a supervisor.

Requirements:

High School Diploma or GED.
Strong customer service, active listening, and communication skills.
Availability for a variety of shifts from home.
Solid computer and internet skills.
Internet speed of 10 Mbps or higher demonstrated during the interview.
Create a private and quiet workspace for uninterrupted calls.

Eligibility:

Candidates undergo a thorough background check, including a fingerprint check for specific projects. Clear criminal background ensures compliance and trust with state agency partners.

Join us for an action-packed adventure while enjoying the flexibility of remote work!

Next Steps ? Apply Now!

Submit an application AND complete our screening assessment: Assessment Link

About Brandt:

Brandt is a leading provider of SaaS technology and marketing services for state wildlife and parks agencies. We enhance the customer journey for outdoor activities, contributing to conservation and recreation improvements. Learn more at www.brandtinfo.com

Equal Employment Opportunity:

Brandt Information Services, LLC is an EEO employer, providing fair consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status

Apply Job!