Customer Service Associate - Work From Home
POSITION SUMMARY
? This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Major responsibilities: ? Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization ? Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday. ? A proven ability to use discretion in working with confidential information is essential. ? Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions ? Extensive knowledge in order entry and... customer service within CCS ? Strong customer service skills ? Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.) ? Process a variety of orders ? Customer service requests ? Emails ? Emailed Holds Report and Holds Worker Console ? Viewer System Console ? Support Management Dashboard in Salesforce ? Customer Contact Tool ? Proficiency in MS Office ? Proficiency in MS Excel ? Must be a team player Other customer service duties may be assigned ? Proficiency in MS Office ? Proficiency in MS Excel
Similar Remote Jobs
Customer Service Associate - Work From Home
Posted on: 11-11-2024 03:51
Amazon Live Chat Support From Home (Remote-Part-Time)
Posted on: 11-11-2024 03:51
Freelancer Remote Data Entry Specialist - WFH
Posted on: 11-11-2024 03:51
Full & Part Time Retail Sales Associate
Posted on: 11-11-2024 03:51
Data Entry Weekend Jobs at XYZ Company
Posted on: 11-11-2024 03:51
Remote Pharmacy Technician | Work From Home
Posted on: 11-11-2024 03:51
Specialist OSP Design Engineer Asheville, North Carolina
Posted on: 11-11-2024 03:51
System Engineer - Amazon Connect - Remote
Posted on: 11-11-2024 03:51
Sales Representative (Remote and No Experience Needed)
Posted on: 11-11-2024 03:51
Travel Data Entry - Work From Home
Posted on: 11-11-2024 03:51
System Technologist (US Remote)
Posted on: 20-11-2024 13:46
Manager, Tax - Indirect Tax (Audit and Controversy)
Posted on: 29-09-2024 00:00
Bilingual Customer Service Disbursal Coordinator - Remote | WFH
Posted on: 31-01-2025 10:01
Pharmacy Technician - Health Plan - Remote
Posted on: 11-11-2024 03:51
Electrician A (Casting) - 3rd Shift
Posted on: 15-10-2024 08:31
Entry-level Land Surveying Technician
Posted on: 24-09-2024 00:00
YouTube Partnerships Manager
Posted on: 07-08-2024 00:00
Full Time Merchandiser (Stocker)
Posted on: 19-12-2024 18:04
Time Together Student Worker (Remote Required)
Posted on: 07-10-2024 00:00
Remote Data Entry Clerk - Entry Level
Posted on: 20-08-2024 00:00