Chat Support Advisor
As a Chat Support Advisor at Concentrix, you will be responsible for providing exceptional customer service and technical support through online chat platforms. You will assist customers with inquiries, troubleshoot technical issues, and ensure a seamless experience for all users.
Responsibilities: ?Engage with customers via chat to address their queries, concerns, and technical issues. ?Provide accurate and timely solutions to customer inquiries while maintaining a professional and courteous demeanor. ?Utilize troubleshooting techniques to resolve technical problems related to software, applications, and digital services. ?Document customer interactions and accurately log all relevant information in the company's system. ?Collaborate with other team members and departments to escalate complex issues and ensure timely resolution. ?Stay updated on product knowledge and industry trends to better assist customers and enhance the overall customer experience.
Requirements: ?Excellent written communication skills with a strong command of the English language. ?Prior experience in customer service, technical support, or a related field is preferred but not required. ?Ability to multitask and prioritize tasks effectively in a fast-paced environment. ?Proficiency in using computer software and navigating digital platforms. ?Strong problem-solving skills and attention to detail.
Similar Remote Jobs
Chat Support Advisor
Posted on: 16-11-2024 19:13
Remote Vacation Planner
Posted on: 16-11-2024 19:13
Delta careers remote
Posted on: 16-11-2024 19:13
Remote Data Entry
Posted on: 16-11-2024 19:13
Virtual Tour Intern
Posted on: 16-11-2024 19:13
Online Booking Assistant
Posted on: 16-11-2024 19:13
Dasher (Delivery Driver)
Posted on: 16-11-2024 19:13
Customer Service Advisor
Posted on: 16-11-2024 19:13
Office Manager, Mumbai
Posted on: 16-11-2024 19:13
Completing Online Offers
Posted on: 16-11-2024 19:13
Live Content and Metadata Analyst
Posted on: 27-02-2025 00:00
Online Math Tutor (Remote)
Posted on: 02-10-2024 00:00
Amazon Customer Service Representative - Part Time - Work From Home Immediately Hiring
Posted on: 16-11-2024 19:14
Job Opportunity at FedEx: Data Entry Associate [Entry Level/No Experience]
Posted on: 16-11-2024 19:13
Amazon Delivery Driver
Posted on: 22-11-2024 05:34
Customer Service Representative (Entry Level / Immediate Start)
Posted on: 08-08-2024 00:00
Sales Development Representative (part-time, contract)
Posted on: 28-10-2024 09:48
Pharmacy Technician, 7on/7off OH-Dublin-Cardinal Place
Posted on: 24-01-2025 04:52
Sr. Manager, Integrated Marketing - Men's and Collaborations - UGG
Posted on: 13-08-2024 00:00
ERP Business Analyst III - PeopleSoft Administrator
Posted on: 27-02-2025 00:00