Call Center Representative (Remote)
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is an excellent opportunity for individuals who enjoy helping others and thrive in a fast-paced environment.
- ```Duties```
- Answer incoming calls from customers and provide assistance with inquiries or concerns
- Enter customer information and inquiries accurately into the database
- Analyze customer needs and provide appropriate solutions or escalate to the appropriate department
- Maintain a high level of professionalism and phone etiquette at all times
- Communicate effectively with customers, ensuring clear and concise information is provided
- Handle customer complaints or issues with empathy and resolve them in a timely manner
- Follow up with customers to ensure their needs have been met
- ```Requirements```
- Previous experience in customer service or call center environment preferred
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Knowledge of medical office procedures is a plus
- Excellent verbal and written communication skills
Shifts: Between 8am-11pm EST
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
?401(k)
?401(k) matching
?Dental insurance
?Flexible schedule
?Health insurance
?Paid time off
?Vision insurance
Shift:
?8 hour shift
Experience:
?Call center: 3 years (Required)
Work Location: Remote
Similar Remote Jobs
Call Center Representative (Remote)
Posted on: 16-11-2024 19:13
Customer Support Specialist (Remote)
Posted on: 16-11-2024 19:13
Virtual Data Entry Specialist
Posted on: 16-11-2024 19:13
Tutor to help students.
Posted on: 16-11-2024 19:13
Online Community Assistant (Weekend)
Posted on: 16-11-2024 19:13
PART TIME JOB -MUMBAI-@8512806883
Posted on: 16-11-2024 19:13
HR Ops Manager (Payroll)
Posted on: 16-11-2024 19:13
Remote Answering Service Agent
Posted on: 16-11-2024 19:13
Remote Online chat specialist
Posted on: 16-11-2024 19:13
Apple.Com/Careers $27/Hour ?mysmartpros
Posted on: 16-11-2024 19:13
Work From Home as a Retail Products Tester. No Experience...
Posted on: 16-07-2024 18:48
Investing Editor, Kiplinger
Posted on: 20-08-2024 00:00
NextGen Highways Communications Specialist
Posted on: 11-11-2024 03:51
Summer High School Marketing Startup Intern (Remote)
Posted on: 20-01-2025 06:20
Consumer Goods Retail Sector - Subject Matter Resource
Posted on: 04-12-2024 05:42
Business Consultant & Coach - Remote
Posted on: 05-02-2025 00:00
FedEx Regional Delivery Driver
Posted on: 07-09-2024 00:00
Event Marketing Assistant - Entry Level
Posted on: 01-11-2024 07:54
Disney Remote Data Entry Careers (Work At Home)
Posted on: 16-07-2024 18:49
Tier I Helpdesk Analyst - LOCAL REMOTE ONLY
Posted on: 24-01-2025 00:00