Online Customer Chat Specialist

Remote, USA Full-time Posted 2025-03-08

Job Description We are looking for an additional Customer Chat Specialist to support our growing customer base. If you have a strong work ethic, a ?do whatever it takes? attitude, and can thrive in a family work environment ? this is the job for you! Apply today to begin your journey with an established, reputable, family-oriented company that values its employees? opinions and contributions! Responsibilities Answer inbound phone calls and respond to email inquiries Perform outbound calls with existing customers Create service tickets and schedule appointments accurately Review customer account information.

Qualifications Strong English verbal and written communication skills Attention to detail and accuracy a must Excellent email handling skills Strong customer service focus with the ability to empathize as well as prioritize customers' needs Must be able to multi-task Solid sales acumen Minimum typing skills of 30 words per minute Determination to succeed Personal accountability is a necessity Contact Center background preferred Bilingual (Spanish) is a plus.

Company DescriptionFluitron is a leading designer and manufacturer of custom high pressure equipment. We offer full benefits after successful completion of a 30 day orientation/probationary period and 401K and tuition reimbursement after 1 year.

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Online Customer Chat Specialist

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