Remote Customer Service/Call Center - Must live in New Jersey!

We will be holding a Virtual Open House event on Tuesday, December 12th at 11:00am! If you would like to attend, please email Dawn Delk at [email protected] to RSVP!
Please note: You must live no longer than 45 minutes from Manasquan, New Jersey to be considered for this position, as the training period is on site.
We are looking for new Call Center Representatives to join our CMS Manasquan team!
Criticom Monitoring Services (CMS) provides 24-hour alarm monitoring for residential and commercial customers. When a customer's alarm system activates, we receive and process the alarm, dispatching the proper authorities if needed.
What's in it for me?

Starting Pay of $17.49/hr to start.
Shift differentials up to $4.00/hr.
Bilingual Differentials!
Medical, Dental and Vision insurance + fully array of other benefits!
Generous PTO package!
Tuition reimbursement!
A family-oriented team environment!

Responsibilities:

Handle Emergency Signals
Notify/Verify Alarm Signals
Dispatch Proper Authorities

Requirements:

HS Diploma/GED
Customer Service Experience
Weekends, Holidays & Overtime Flexibility
Computer Literacy

Shifts available: 2nd shift (3pm-11pm) and 3rd shift (11pm-7am) Please note: We only offer full time positions. This position would not be conducive as a second job due to the fact that we are essential personnel.
Possible work from home opportunities available for those who meet the criteria after successful completion of training!
Paid training will take place on site in Manasquan, NJ starting January 2nd, 2024! Please follow the link below to apply!
https://jobs.adt.com/job/19114798/remote-customer-service-call-center-representative-remote/
Job Type: Full-time
Pay: $17.49 - $21.49 per hour
Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Schedule:

10 hour shift
12 hour shift
8 hour shift
Evening shift
Holidays
Night shift
Overnight shift
Weekends as needed

Ability to commute/relocate:

Manasquan, NJ 08736: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Manasquan, NJ 08736

Apply Job!