Dispatch Specialist - Fully Remote

Remote, USA Full-time Posted 2025-03-08

Be part of a company that a facilities-based technology and communications company, that provides various integrated products and services to business and residential customers in the United States and internationally!
? Contract: 12 months contract
? Work Commute: Fully Remote
? Benefits: Dental / Medical / Vision Insurance

As an Dispatch Specialist, you will:

Daily Activities:
? Utilize systems to monitor workflow and load the work to qualified technicians.
? Evaluate and reassign work to available technicians as needed. Work to monitor and regulate work volumes.
? Communicate with technicians and/or other departmental employees to resolve force availability imbalances.
? Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria.

Ideal Background:
? Customer support experience
? Adherence to schedule
? Multitasker
? Proficient in Microsoft suite applications

Would this be something you are open to hearing more about? Please apply!

Company DescriptionCome get Swoon?d!!
Swoon handles the staffing need of over 80 Fortune 500 clients.
We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row.
Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 ? 2020.

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Dispatch Specialist - Fully Remote

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