Remote Outreach Agent- call center experience required - $16/hr HOUSTON Only

Employer Industry: Health Technology

Why consider this job opportunity:
• Pay of $16.00/hour
• Temporary to hire position with the potential for long-term employment
• Comprehensive training program lasting 17 days to ensure readiness
• Work remotely from home with necessary equipment provided
• Opportunity to meet and exceed key performance indicators (KPIs) for career growth
• Engaging team environment with daily huddle meetings

What to Expect (Job Responsibilities):
• Make and receive calls to/from providers' offices to obtain patient charts for insurance companies
• Meet specific hourly and daily key performance indicators (KPIs)
• Work is continuously monitored by a workforce management team for quality assurance
• Participate in daily team huddles via video conference
• Maintain a distraction-free and private workspace to handle confidential information

What is Required (Qualifications):
• 6 months to 1 year of call center experience, including data entry and multitasking
• Ability to meet hourly and daily KPI goals consistently
• Must be present and engaged during work hours, free from distractions
• Access to a private workspace suitable for two monitors and other equipment
• Internet speed of 25 Mbps download and 10 Mbps upload

How to Stand Out (Preferred Qualifications):
• Experience working in a remote environment
• Familiarity with health technology or insurance-related processes
• Proficient typing skills of 20 words per minute or higher
• Strong computer skills with a minimum assessment score of 75%
• Comfort with being on camera for meetings and supervision

#HealthTechnology #RemoteWork #CareerOpportunity #CallCenter #KPIachievement

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