Data Entry Customer Service

About Sales Bizlab

At Sales Bizlab is seeking a friendly and professional Data Entry Customer Service to join our team. The ideal candidate will be the first point of contact for visitors and callers, providing excellent customer service and administrative support. This role requires strong communication skills, a welcoming demeanor, and the ability to manage multiple tasks efficiently.

We are is seeking a dedicated Data Entry Customer Service Representative to join our team. This role combines accurate data entry with customer service responsibilities to ensure seamless data management and exceptional client support. The ideal candidate will have excellent organizational skills, attention to detail, and a passion for helping customers.

Job:

Full time

Monday to Friday

Pay Range:

$25.60 - $35.00 hourly

PITTSBURGH, PA

THIS WILL BE AN ON-SITE JOB

Location: Pittsburgh, PA

Responsibilities
? Enter, update, and maintain data accurately in company databases and systems.
? Respond to customer inquiries via phone, email, or chat, providing timely and helpful assistance.
? Resolve customer issues efficiently, escalating complex cases when necessary.
? Ensure data integrity and confidentiality by following company policies and protocols.
? Collaborate with other departments to streamline customer service and data entry processes.
? Prepare reports based on collected data and customer feedback.
? Assist in creating and updating process documentation.

Requirements
? High school diploma or equivalent; associate?s or bachelor?s degree preferred.
? Proven experience in data entry and/or customer service roles.
? Proficient in Microsoft Office Suite (Word, Excel) and data entry software.
? Strong typing skills with high accuracy.
? Excellent communication and problem-solving skills.
? Ability to multitask and manage time effectively.
? Customer-focused with a positive and empathetic demeanor.

Bonus Points:
? High school diploma or equivalent; additional education in administration is a plus
? Strong organizational and time management skills
? Excellent written and verbal communication abilities
? Proficient in Microsoft Office Suite and common office software
? Ability to multitask and prioritize tasks effectively
? Detail-oriented with a focus on accuracy and efficiency
? A proactive and positive attitude towards problem-solving

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