Senior Associate, Computer Operations

Qui?es somos En Kyndryl dise?mos, construimos, administramos y modernizamos los sistemas tecnol?icos esenciales de los que el mundo depende cada d?. ?or qu?trabajar en Kyndryl? Estamos siempre avanzando, siempre nos esforzamos por llegar m? lejos en nuestro empe? por construir un mundo m? equitativo e inclusivo para nuestros empleados, nuestros clientes y nuestras comunidades. Funci? Computer Operators at Kyndryl are key in helping revolutionize the way we operate complex computer systems. You will have the opportunity to work with cutting-edge technology, supervise and control intricate networks and applications, and operate distributed systems in a multi-vendor environment. As a Computer Operator you will be on the technical frontline ? performing batch operations as per service agreements, analyzing first-level issues across systems, and resolving/routing issues as appropriate. You will also have the opportunity to develop support system management processes specific to customer requirements, ensuring that we provide the highest level of service to our customers. If you have a passion for technology and a desire to continually improve your skills ? this is the position for you. You will work with a talented team of professionals and collaborate on exciting projects that are shaping the future of our industry. Your Future at Kyndryl As a Computer Operator, you will be interacting and collaborating with cross-functional teams which makes identifying career paths with Kyndryl easy. Whether you want to delve into the intricacies of automating complex processes, drive essential systems, or ensure top-notch delivery to our customers, there is a path for you ? and we?re invested in paving the way. Qui? es usted You?re good at what you do and possess the required experience to prove it. However, equally as important ? you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused ? someone who prioritizes customer success in their work. And finally, you?re open and borderless ? naturally inclusive in how you work with others. Required Technical and Professional Expertise ? Minimum 3 to 6 years of experience in Mainframe Operations ? Manage production operating system resource availability ? Monitor production operating system, and devices ? Perform root cause analysis, resolution and / or escalation for production systems (this does not include business applications) ? Execute recovery procedures for production operating systems and devices ? Perform automated startup and shutdown of the production operating system ? Execute production subsystem (e.g. IMS, CICS, DB2, IDMS) started tasks restarts ? Should have CA7 and ? Monitor scheduled batch jobs ? Resolve batch scheduling conflicts (non-application) (root cause analysis and change management) Preferred Technical and Professional Experience ? Check each system for outstanding messages and or batch abends on a regular basis. ? Scan batch output to find actual cause of failure. ?Able Identify task or issues that can be improved and send ticket to correct team. ? Able to determine quickly the severity of a problem and make appropriate escalations. ? Ability to communicate effectively and consistently with all levels of the organization, and to work independently without direct supervision. ? Strong analytical and problem-solving skills with high attention to details Ser usted mismo La diversidad es mucho m? que lo que parecemos o de d?de venimos, es c?o pensamos y qui?es somos. Recibimos con agrado a personas de todas las culturas, or?enes y experiencias. Pero no lo estamos haciendo solos: nuestras Kyndryl Inclusion Networks son solo una de las muchas formas en las que creamos un lugar de trabajo donde todos los empleados de Kyndryl pueden encontrar y proporcionar apoyo y asesoramiento. Este compromiso de acoger a todos en nuestra empresa significa que Kyndryl le da a usted y a todos los que est? a su lado, la posibilidad de ser usted mismo en el trabajo, individual y colectivamente, y apoyar la activaci? de nuestra cultura equitativa. Es lo que conocemos como The Kyndryl Way. Lo que puede esperar Con recursos de ?tima generaci? y clientes de Fortune 100, cada d? es una oportunidad para innovar, crear nuevas capacidades, nuevas relaciones, nuevos procesos y nuevo valor. A Kyndryl le interesa su bienestar y se enorgullece de ofrecerle prestaciones con opciones a su elecci?, que reflejen la diversidad de nuestros empleados y que le apoyen a usted y a su familia en los momentos importantes, sea cual sea el momento de su vida. Nuestros programas de capacitaci? para empleados le dan acceso a la mejor capacitaci? del sector para recibir certificaciones, como Microsoft, Google, Amazon, Skillsoft y muchos m?. A trav? de nuestra plataforma de voluntariado y donaciones en toda la empresa, puede hacer donaciones, iniciar recaudaciones de fondos, ofrecerse como voluntario y buscar en m? de 2 millones de organizaciones sin ?imo de lucro. En Kyndryl invertimos mucho en usted, queremos que tenga ?ito para que, juntos, triunfemos todos. ?enga recomendado! Si conoce a alguien que trabaje en Kyndryl, cuando se le pregunte 'c?o nos conoci? durante el proceso de solicitud