Online Career Coach (Non-traditional, Graduate, & Alumni)

Job Number: 961

Join our vibrant community of dedicated faculty and staff who work to create a transformative educational experience rooted in faith, reason, and justice.

Eastern University is a nationally-recognized Christian university enrolling approximately 7,000 students in a wide array of undergraduate, graduate, professional, and seminary programs. The university's main campus is located in St. Davids, PA, with many programs also offered online. Eastern's core values of Faith, Reason, and Justice are woven into all of its educational offerings. Through dynamic programs, a vibrant campus community, and meaningful service learning opportunities, Eastern University is committed to providing students with transformative, accessible, and affordable education.

Position Description

Reporting to the Director of Career Development, the Career Coach at Eastern University is a critical member of the Center for Career Development (CCD) team, responsible for guiding and supporting non-traditional undergraduate and graduate students as well as Eastern University alumni in their journey to discover, develop, and achieve their career goals. The ideal candidate will possess experience in mentoring and coaching adult students, a deep knowledge of career development in diverse, non-traditional populations, and a commitment to helping students and alumni reach their full potential. This is a remote position.

Position Responsibilities
? Provide synchronous and asynchronous one-on-one career coaching to non-traditional undergraduate and graduate students as well as Eastern alumni, helping them identify their interests and career aspirations.
? Assist in creating individualized career development plans for students and alumni across all Colleges.
? Offer guidance on effective job search strategies, resume and cover letter writing, interview preparation, and networking techniques. Stay up-to-date with current industry trends and job market dynamics.
? Plan and conduct online workshops, seminars, events, and webinars on various career-related topics, such as job search techniques, interview skills, and career exploration/career changing.
? Demonstrate creative and flexible problem-solving skills in order to meet unique student needs.
? Monitor and evaluate the effectiveness of career coaching services and programs.
? Curate and create career-related resources, including online materials and informational guides, to support non-traditional students and alumni in their career development.
? Maintain accurate records of student interactions and outcomes using Handshake.
? Produce reports as requested for Director of CCD, VP, and/or University Leadership.
? Collaborate with CCD, Student Development team, academic departments, Center for Teaching, Learning, and Technology (CTLT), Advising, Alumni office, and others to support student and alumni success as well as promote career development resources.
? Represent CCD at online Enrollment/Admissions events (open houses, LifeFlex events, etc.) as needed.
? Other duties as assigned.
? Embodies values of caring and compassion, justice and integrity, competence and affirmation.
? Seeks to treat each member of the campus community with fairness, dignity and respect seeking a spirit of unity and harmony as we join together to achieve our common mission.

Qualifications

Knowledge, Skills and Abilities
? Strong interpersonal skills and high emotional intelligence, with the ability to build rapport with online diverse adult, non-traditional student populations.
? Familiarity with current job market trends and industry-specific requirements to support Eastern's existing and future academic programs.
? Excellent organizational and time management skills.
? Strong online engagement skills to drive online student support via Zoom, Handshake, Brightspace, Big Interview, and other online platforms.
? Proficiency in using career services software and digital communication tools.
? Demonstrates empathy and care while providing positive support and guidance to intersectional, diverse students and alumni throughout all levels of career development.
? Ability to coach others on resume writing/cover letters, conducting an effective job search, interviewing techniques, career changing, networking, and graduate school applications.
? Sensitive and responsive to the needs of first-generation, marginalized, neurodiverse, and high-touch populations.
? Availability to work evening hours multiple days per week to serve the non-traditional student/alumni population.

Minimum Required Qualifications: ? 2-5 years of experience in university career development, recruiting, university student support, and/or human resources. ? Demonstrated experience and record of success in proactive support, coaching, training, and/or education of adult, non-traditional and/or graduate learners. ? Master's degree in higher education, counseling, or related field preferred; significant related professional experience combined with a bachelor's degree considered

About Eastern University

Eastern University is a Christian university of the arts and sciences that integrates faith, reason and justice for students in its undergraduate, graduate, seminary, urban, professional and international programs. Applicants should have a Christian commitment compatible with its mission and be willing to support the mission and vision of the university. The university complies with federal and state guidelines of nondiscrimination in employment; members of protected classes encouraged to apply.

Background Checks

Standard University employees are required to complete the background clearance process. Employment is contingent upon the successful results of an employment background screening. The employment background screening may include but is not limited to your consumer credit history (for positions that work with the university finances or alumni funds only), verification of education and professional credentials, criminal history, driving history, residency, immigration status, performance, references, and other qualities pertinent to your qualifications for the following position.

Youth Clearances are required for positions with direct contact with children and essential personnel positions. Employees working with or around minor age children are required to complete the youth clearance process which includes the following four child protection clearances:

1) Affidavit;

2) FBI Criminal Record Check;

3) Pennsylvania Department of Human Services Child Abuse History Clearance and;

4) Pennsylvania State Police Criminal Record Check.

In accordance with state laws, Act 73 of 2007, Act 153 of 2014, Act 168 (relating to the Child Protective Services Law), school employees of Eastern University who will have 'direct contact with children' must complete the background check process prior to employment. Results must be submitted within ten days of receipt.

Description Disclaimer

This description is intended to describe the general level and nature of work performed by the person/people assigned to this position. It is not to be construed as an exhaustive list of duties and responsibilities of the person/people so assigned.

Statement of Non-Discrimination

Eastern University is committed to the principles of equal opportunity as defined under federal and state law, and does not discriminate unlawfully on the basis of race, gender, sexual orientation, color, creed, disability, national/ethnic origin, age, disabled veteran/Vietnam-era, Genetic Information and Nondiscrimination Act (GINA), or veteran status in its admission policy, program, or activities, educational policies, scholarship and loan programs, athletic and other University-administered programs, or employment practices and programs.

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