Entry Level Customer Service Assistant

Job Description: Entry Level Customer Service Assistant

We are looking for a motivated and personable Entry Level Customer Service Assistant to join our team. In this role, you will provide exceptional support to our customers while assisting with administrative tasks. This position is perfect for individuals eager to develop their skills in a supportive and collaborative environment.

Pay

$18.50 - $24.00 per hour

Job

Full time

Office Job

Responsibilities
? Respond to customer inquiries via phone, email, or in person with professionalism and courtesy.
? Provide accurate information about products, services, and policies.
? Assist customers in resolving issues and escalating complex concerns to the appropriate departments.
? Process customer orders, payments, and returns efficiently.
? Maintain detailed records of customer interactions in the database.
? Support the team with administrative duties, including data entry, filing, and document preparation.

Qualifications
? High school diploma or equivalent required; some college coursework preferred.
? Previous customer service experience is a plus but not required.
? Strong verbal and written communication skills.
? Proficient in using Microsoft Office Suite (Word, Excel, Outlook).
? Excellent problem-solving skills and attention to detail.
? Ability to handle multiple tasks in a fast-paced environment.
? Positive attitude and willingness to learn.
? Benefits:
? Comprehensive health, dental, and vision insurance.
? Paid time off, including vacation days and holidays.
? 401(k) retirement plan with company match.
? Opportunities for advancement within the company.
? Supportive and positive work environment.

Apply Job!