Cabin Experience Agent - ATL

United States, Georgia, Atlanta

Airport Customer Service

09-Dec-2024

Ref #: 26985

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How you'll help us Keep Climbing (overview & key responsibilities)

Do you thrive in a non-traditional working environment?

As a Cabin Service Agent, you'll work with your team members to ensure that all aircraft interiors meet the cleanliness expectations for each flight.

This position is an entry-level customer service agent position. Our leaders provide mentorship to help prepare you to advance your career!

Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta.

Work tasks include cleaning and sanitizing the aircraft cabin. Cabin Service Agents safely drive and operate ground equipment such as cargo vans, trucks, and high-lift trucks. During each shift, aircraft security inspections are performed in accordance with current safety and security procedures and regulatory requirements. Agents operate electronic devices and computers to ensure the aircraft has been cleaned and searched pursuant to required standards.

Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.

The starting pay is $19.00 per hour. Additional pay increases occur regularly through 4.5 years.

Every role plays a crucial part in our mission to connect people to people, people to places, and people to potential.

Benefits and Perks to Help You Keep Climbing

Benefits

Our culture is rooted in a shared dedication to living our values ? Care, Integrity, Resilience and Servant Leadership ? every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
? Competitive salary, industry-leading pro?t sharing program, and performance incentives.
? 401(k) with generous company contributions up to 9%.
? New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 ? March 31).
? In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
? 10 paid holidays per calendar year.
? Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
? Non-birthing parents are eligible for 2-weeks of paid parental leave.
? Comprehensive health bene?ts including medical, dental, vision, short/long term disability and life insurance bene?ts.
? Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
? Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
? Domestic and International space-available flight privileges for employees and eligible family members.
? Career development programs to achieve your long-term career goals.
? World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
? Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
? Recognition rewards and awards through the platform Unstoppable Together.
? Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

What You Need To Succeed (minimum Qualifications)
? Consistently prioritizes safety and security of self, others, and personal data.
? Embrace diverse people, thinking, and styles.
? Possesses a high school diploma, GED, or high school equivalency.
? Is at least 18 years of age and has authorization to work in the United States.
? Have a valid driver?s license.
? Possess basic digital literacy.
? Ability to frequently lift tools, supplies, or items weighing up to and including 50 pounds.
? Pass a physical ability test (PAT). You can prepare for the PAT by watching this video.
? Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE.

What Will Give You a Competitive Edge (preferred Qualifications)
? N/A

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