target work from home customer service

Full job description Overview of the company:

InflectionCX, a forerunner in conveying remarkable client encounters, is looking for driven, client centered people to join our group as Inbound Client care Delegates. In this job, you will act as the primary resource for clients, helping settle requests by means of telephone, email, and visit. Growing and making a difference in a fast-paced, technology-driven environment is a fantastic opportunity here.

Principal Obligations:
• Respond quickly and effectively to a moderate to high volume of customer inquiries on a daily basis.
• Reach established KPIs and performance goals.

After each customer interaction, accurately record interactions and follow-ups.

• Make every interaction with a customer exceptional and enjoyable.

• Achieve service and operational objectives, such as decreasing call abandonment rates, speeding up email responses, and processing returns.

• By adhering to the standards and guidelines established by the company, maintain high-quality service.

Capabilities and Key Skills:
• Proficient writing and communication skills
• Capacity to rapidly learn specialized ideas and investigate successfully.
• Confident and empathetic in written and verbal interactions with customers.
• Aptitude in visit and email manners, with sharp scrupulousness.
• Familiar with Excel, particularly in the intermediate level of Microsoft Office
• 2+ long periods of specialized/item support insight.
• Proficient in providing excellent customer service, including the capacity to handle difficult situations professionally.

Preferable Experiences:

• A minimum of one year of experience in sales or customer service.
• Experience in a quick moving contact community climate.
• A degree from a college or university (though not necessary);

Benefits:Why Join InflectionCX? - 401(k) - Competitive Paid Time Off (PTO) - Remote Workplace
• Incredible Group Climate: Join a strong, cooperative group enthusiastic about conveying greatness.
• Career Development: Access continuous preparation, mentorship, and administration potential open doors.
• Work/Life Equilibrium: Appreciate remote work with liberal took care of time.

Particulars of the job:
• Type of Job: Full-time Positions: $15.00 - $16.75 each hour
• Work Area: Remote
• Plan: Monday through Friday, eight-hour shifts Additional Requirements:
• You must pass a background check.

Note: We are not hiring in CA, CT, MA, NJ, OR, or Washington, D.C.
Join Us Right Now!
Are you prepared to succeed in a position that focuses on the needs of the customer? Now is the time to apply and join our expanding team! (Your CV may be considered for future opportunities, but only successful candidates will be contacted.)

Work Type: Paid Full-Time: Benefits: From $15.00 to $16.75 per hour

Paid time off from work through a 401(k)

Experience with an 8-hour shift:

Skills in writing: 1 year (Required)
Microsoft Office: Sales: One year (Required) Customer service for one year (required): 1 year (Required)
Work Area: Remote

Benefits of Remote Jobs

Flexibility: Employees can often choose their working hours, making it easier to balance personal and professional commitments.

Reduced Commuting: Eliminating the daily commute saves time and money, leading to increased productivity and less stress.

Access to a Broader Talent Pool: Employers can recruit talent from anywhere, not limited to local candidates.

Cost Savings: Companies can save on overhead costs related to office space, utilities, and supplies, while employees save on commuting and work-related expenses.

Increased Productivity: Many remote workers report higher levels of productivity due to fewer office distractions.

Improved Work-Life Balance: The flexibility of remote work can lead to a healthier work-life balance, reducing burnout.

Diverse Work Environment: Remote work often fosters a diverse workforce, as employees can come from various geographic and cultural backgrounds.

Qualifications for Remote Jobs

Technical Skills: Depending on the role, proficiency in specific software, tools, or programming languages is often required.

Self-Discipline: The ability to stay focused and manage time effectively without direct supervision is crucial.

Communication Skills: Strong written and verbal communication skills are essential for collaborating with team members and clients remotely.

Problem-Solving Abilities: Employees should be able to tackle challenges and find solutions independently.

Adaptability: Being open to learning new tools and adjusting to different work environments or tasks is important.

Prior Experience: Many remote positions prefer candidates with previous remote work experience or relevant industry experience.

Organizational Skills: The ability to manage multiple tasks and prioritize effectively is critical for success in a remote setting.

target work from home customer service

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