The UPS Store / Center Associate 010423 ? The UPS Store Franklin #0738 ? Milford, MA

Job title: The UPS Store / Center Associate 010423

Company: The UPS Store Franklin #0738

Job description: The Seasonal Center Associate will augment our Center team on a part-time basis for a predetermined period of time to help with surges in business activity. He or she delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. In addition, the Seasonal Associate must be willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peaks.

RESPONSIBILITIES
? Delivers outstanding customer service to walk-in customers and telephone inquiries
? Continuously practices good listening skills with customers, UPS Store team members, and leadership
? Takes ownership of the customer's shipping needs and offers viable solutions
? Takes action to learn all product and service offerings, alternative solutions, and industry trends
? Operates all equipment, software, and devices in an expert fashion and is willing to teach others
? Maintains a clean, organized, and safe working environment
? Performs other duties as assigned

QUALIFICATIONS
? High school diploma or GED required
? Retail/customer service experience
? Good communication and people skills
? Strong computer skills, including Microsoft Office and Adobe Suites
? Outstanding phone skills
? Strong verbal and written communication skills, including spelling and math
? Prompt, reliable, and responsible
? Able to lift 40+ pounds
? Willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peak periods

Expected salary:

Location: Milford, MA

Job date: Wed, 11 Jan 2023 23:14:36 GMT

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