Customer Service Representative - Work from Home jobs

Remote, USA Full-time Posted 2025-03-08

About the job

Key Responsibilities

Event Planning & Coordination:
? Plan, schedule, and execute investor calls, webinars, and other virtual events.
? Collaborate with internal teams to ensure seamless planning and execution.

Content Development:
? Partner with senior management and marketing teams to create presentation materials, agendas, and talking points.

Communication & Hosting:
? Act as the primary point of contact for internal and external stakeholders before, during, and after events.
? Professionally introduce speakers and manage audience engagement, including Q&A, during live webcasts.

Technical Management:
? Set up and manage webinar platforms and conferencing tools, ensuring technical aspects run smoothly.
? Be presentable and ready to handle live event dynamics.

Promotion & Engagement:
? Work with the marketing team to promote events via email campaigns, social media, and other channels.
? Maintain detailed records of investor interactions and attendance.

Follow-Up & Reporting:
? Prepare and distribute post-event summaries, recordings, and related materials.
? Analyze event performance, gather feedback, and report metrics to senior management.

Compliance:
? Ensure all communications and materials comply with regulatory and company requirements, obtaining necessary approvals from Compliance.

Qualifications
? Skills & Expertise:
? Strong organizational and project management abilities.
? Excellent written and verbal communication skills.
? Attention to detail with a high degree of accuracy.
? Ability to work independently and collaboratively in a team environment.

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