Customer Service Technician

Customer Service Technician

Job Summary:

Become an integral member of the DIRECTV team and help take the entertainment experience to new heights. Apply to be an Installation Technician and enjoy the chance to offer top-of-the-line services and innovative technology to our customers while ensuring high-quality customer experiences.

Job Duties and Responsibilities: ? Deploying and maintaining satellite customer equipment to ensure optimal performance and dependability. ? DIRECTV offers a wide range of entertainment options to its customers. You can enjoy premium channels like HBO, Showtime, and Cinemax, as well as sports packages like NFL Sunday Ticket and NBA League Pass. ? Ensure the smooth operation and confirm the functionality of the service, while effectively promoting and invoicing video services to customers. ? Conduct the process of fitting equipment in distinct surroundings such as infrastructure, upper rooms, sublevels, and small cavities. ? Make use of corporate technology to efficiently handle orders and transport company vehicles to job sites.

Qualifications and Experience:
? Possession of an appropriate driver's license that is valid in the state where the vehicle is operating is necessary.
? Possessing the skill to operate autonomously while delivering excellent customer service.
? The ability to accommodate fluctuating work schedules, such as working on weekends, evenings, and holidays, as required.
? Fulfilling the requirements of mandatory drug testing, security checks, and physical assessments.
? Having worked in a comparable position or a technical domain beforehand is advantageous.

Benefits of the Posisiton:
? With a base wage that can range between $25.56 and $28.03 per hour, employees can expect a competitive salary package that includes bonuses and benefits.
? A comprehensive set of perks, ranging from medical and dental insurance to 401k plan and educational assistance, are included in the rewards program.
? Getting DIRECTV Premier Package and AT&T cell phone service for free or at a lower cost is now possible through exclusive offers.
? A top-notch entertainment firm offers boundless potential for professional growth and progress.

Further Information Regarding the Monetary Prize:
? Avail cash bonuses of up to $5,000 after accomplishing training and employment goals.

About Company:

At DIRECTV, we are dedicated to delivering exceptional entertainment options to our valued customers. As a valued member of our team, you can help us revolutionize the entertainment industry by connecting customers to cutting-edge technologies and exclusive content. Come be a part of a company that values ingenuity, superiority, and customer happiness.