Microsoft 365 Solutions Specialist - INTERNAL ONLY

Microsoft 365 Solutions Specialist - INTERNAL ONLY (IT System Administration - Journey) Monday - Friday | 8am - 4:30pm | HYBRID... The hiring authority reserves the right to offer the position at any time during the recruitment process. It is to the applicant's advantage to apply as early as possible. Our Enterprise Technology Solutions (ETS) IT shop is not just another team in a government agency. We are a customer driven technology division that provides innovative solutions that connects people and simplifies work. Our technology solutions impact other state agencies, counties, cities, and the people of Washington. As a member of the ETS team you will have direct influence on Enterprise IT solutions. We innovate, we collaborate, we challenge, and we respect new ideas. If you are looking for a Challenging and Meaningful career, a place where your talents make a difference in the lives of Washingtonians, ETS is the place for you. What you will be doing: As a key member of our team, you will leverage your extensive expertise in Microsoft 365 cloud architecture, design, development, and administration to shape the future of our IT ecosystem. Your primary focus will be on serving as the administrator and developer for various Microsoft 365 services and applications, such as Power Platform, Exchange Online, Teams, SharePoint Online, and more. You'll collaborate with agency staff, higher education institutions, and state agencies, ensuring seamless integration and alignment with Washington State policies and security standards. This role offers a unique opportunity to drive innovation and support the evolution of cloud technologies across our organization. Join us in a pivotal role within the Platform Development and Operations support (DOS) team of the ETS's Enterprise Applications division. Who we are: The Department of Enterprise Services (DES) provides centralized business services to state government agencies; to other public entities such as cities, counties, and tribes; and to Washington residents. DES' mission is to strengthen the business of government. We do this by creating overall operating efficiencies so our state's government entities can focus on their core missions. Our buying power, economies of scale and years of experience help government get the best value for the products and services they need to support their missions. We value Respect, Integrity, Excellence, Diversity, Equity, and Inclusion. We seek new team members who share our commitment to be an equity-driven and antiracist organization. We listen to customers and team members to understand what they need and expect. We promote creativity, learning and improvement to meet those needs and adapt to the ever-changing business environment. We measure our results and seek feedback to improve our performance. The Department of Enterprise Services offers: ? A great total compensation and benefits package ? Paid Vacation, Leave, and Holidays ? An agency-wide commitment to diversity, equity, inclusion and respect, and leaders who encourage all employees to bring their authentic selves to work. ? Access to several state business resource groups including the Rainbow Alliance and Inclusion Network, Veteran Employee Resource Group, Latino Leadership Network, Blacks United in Leadership and Diversity, Disability Inclusion Network, and Washington Immigrant Network ? Supported growth and development opportunities. ? Opportunities to serve your community through meaningful work. Some of what you'll enjoy doing includes: ? Design, deploy, and manage Microsoft 365 suite, including Power apps and Power BI, API integrations, and Azure platform standards. ? Administer collaboration applications like Office 365, SharePoint, Teams, and OneDrive. ? Establish Azure platform standards and guide team on ADFS services migration to Azure. ? Ensure adherence to Change, Configuration, and Release Management processes. ? Collaborate with central service agencies and customers on Cloud solutions. ? Mentor ETS staff on Microsoft 365 services and manage tasks such as licensing and eDiscovery. ? Implement sensitivity and record retention labels across Microsoft 365 suite. ? Analyze user requirements, develop Power Applications, and ensure platform development standards. ? Contribute to engineering practices and develop integration interfaces for SaaS solutions. ? Coordinate application testing, resolve technical issues, and report project status. ? Serve as technical expert, project coordinator, and oversee incident resolution for M365 solutions. ? Other duties as needed. Required Qualifications: To qualify for this role, a candidate must possess one (1) of the following education and/or experience options: [Option 1] Six (6) years of experience in Computer Science, Information Management Systems, or related field. This experience can be concurrent and should include the following: ? Six (6) years of experience with related technologies (Microsoft/Office 365, Exchange and SharePoint development & administration). ? Three (3) years of experience with Teams administration. ? Two (2) years of experience developing applications in Power Platform including Power Automate, Power BI, Power Apps. ? Two (2) years of experience with Records management or data classification. [Option 2] Associate degree in Computer Science, Information Management Systems, or any related field OR two (2) years of equivalent vocational training in a technical field AND five (5) years of experience in Computer Science, Information Management Systems, or related field. This experience can be concurrent and should include the following: ? Five (5) years of experience with related technologies (Microsoft/Office 365, Exchange and SharePoint development & administration). ? Three (3) years of experience with Teams administration. ? Two (2) years of experience developing applications in Power Platform including Power Automate, Power BI, Power Apps. ? Two (2) years of experience with Records management or data classification. [Option 3] Bachelor's degree in Computer Science, Information Management Systems, or related field ANDfour (4) years of experience in Computer Science, Information Management Systems, or related field. This experience can be concurrent and should include the following: ? Four (4) years of experience with related technologies (Microsoft/Office 365, Exchange and SharePoint development & administration). ? Three (3) years of experience with Teams administration. ? Two (2) years of experience developing applications in Power Platform including Power Automate, Power BI, Power Apps. ? Two (2) years of experience with Records management or data classification. Preferred Qualifications: ? Master's degree in Computer Science, Information Management Systems, or related field. ? Two (2) years of senior-level experience with related technologies (Microsoft/Office 365, Exchange and SharePoint development & administration). ? Two (2) years of experience with Teams administration. ? Two (2) years of experience developing applications in Power Platform including Power Automate, Power BI, Power Apps. ? Two (2) years of experience with Records management or data classification. ? Microsoft Certification in Power Platform Solution Developer. ? Microsoft certification in Microsoft 365 Enterprise Administration. ? Other related certificates from Microsoft or equivalent.. Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position: ? A letter of interest that shows your personality and voice to describe why you are the successful candidate and how you meet the specific qualifications for this position ? A current resume, detailing experience, and education ? A current list of at least three (3) professional references with current contact information Please Note: By submitting these materials, you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. A resume will not be substitute for completing the 'duties summary' section of the online application. Please do not refer to the resume for detail or your application may be disqualified. Background Check Notice: Prior to any new appointment into The Department of Enterprise Services, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Opportunity for All: The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity diversity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws. You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization. Contact Information: For questions about this recruitment or to request a reasonable accommodation in the application process, contact Jowi Deguzman via email at [email protected]. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

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