(Entry Level) Remote Customer Service Representative

Job Description:

We are seeking a highly motivated and customer-focused Remote Customer Service Representative to join our team. As an entry-level representative, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting our products and services.

Key Responsibilities:

Answer customer calls, emails, and chats in a timely and professional manner

Resolve customer inquiries, concerns, and issues with empathy and accuracy

Provide product and service information, features, and benefits to customers

Troubleshoot and resolve technical issues with guidance from senior representatives

Document customer interactions and update records in our database

Meet and exceed customer satisfaction and performance targets

Collaborate with colleagues to achieve team goals and objectives

Stay up-to-date with product knowledge and company updates through training and development programs

Requirements:

High school diploma or equivalent required; some college or degree preferred

0-2 years of customer service experience; entry-level candidates welcome

Excellent communication, listening, and problem-solving skills

Ability to work independently in a remote setting

Basic computer skills and familiarity with technology

Strong attention to detail and organizational skills

Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:

Competitive hourly rate and benefits package

Opportunity to work with a dynamic and innovative company

Professional development and growth opportunities

Flexible working hours and remote work options

Access to cutting-edge technology and tools

Recognition and rewards for outstanding performance

Paid time off and holidays

Opportunity to work with a talented team of customer service professionals

Available shifts and compensation: We have available shifts all days of the week. Compensation is $15.00 - $40.00/hour.

About Teal Construction Company: Teal Construction Company is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.tealcon.com.

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