Healthcare Customer Service Representative - Remote

Remote, USA Full-time Posted 2025-03-08

Teleperformance is looking for a dedicated and compassionate Healthcare Customer Service Representative to join our team remotely!

Position: Healthcare Customer Service Representative
Location: Remote
Company: Teleperformance

Key Responsibilities:

Provide exceptional customer service by answering inquiries related to healthcare services, benefits, and coverage.
Assist customers with navigating their healthcare plans, resolving issues, and ensuring a positive experience.
Handle calls and inquiries in a timely, professional manner while adhering to company policies.
Troubleshoot and resolve customer concerns, offering solutions in a clear and empathetic manner.
Maintain accurate records of customer interactions and follow up as needed.

Qualifications:

Previous customer service experience, preferably in a healthcare setting.
Strong communication skills, both verbal and written.
Ability to handle high call volumes and prioritize tasks effectively.
Empathy, patience, and problem-solving skills.
Reliable internet connection and quiet workspace for remote work.

What We Offer:

Competitive pay and benefits package.
Work-from-home flexibility.
Opportunity for growth and development within the company.
Supportive and inclusive team culture.

If you're ready to make a difference in the healthcare industry while working remotely, we want to hear from you! Apply now and join our passionate team at Teleperformance!

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