Entry Level Customer Service Specialist

Are you a driven individual looking to ignite your career while providing top-notch customer service? We've got the perfect opportunity for you! Join our innovative marketing company as an Entry Level Customer Service Specialist and gain valuable experience, professional growth, and a solid foundation in the exciting world of marketing.

About Us:

At Aura, we're dedicated to crafting exceptional marketing experiences that resonate with our clients and their audiences. As an Entry Level Customer Service Specialist, you'll play a vital role in delivering exceptional service and support while immersing yourself in the diverse landscape of marketing. If you're eager to learn, contribute, and thrive, we're excited to welcome you aboard.

Job Responsibilities:

As an Entry Level Customer Service Specialist, you'll be a critical bridge between our company and our valued clients. Your responsibilities will encompass:

Providing prompt and outstanding customer service to clients
Assisting clients with inquiries, requests, and concerns across various communication channels
Collaborating with cross-functional teams to ensure client satisfaction
Gaining an understanding of our marketing strategies, services, and industry trends
Getting hands-on exposure to marketing campaign planning and execution
Contributing to the maintenance of accurate client records and documentation
Identifying opportunities to enhance and improve customer service processes

Skills and Qualities:

We're seeking individuals who embody the following skills and qualities:

Excellent written and verbal communication skills
A customer-centric mindset with a dedication to delivering exceptional service
Problem-solving capabilities and a proactive approach to challenges
A foundational understanding of marketing concepts and strategies
Ability to work collaboratively in a team-oriented environment
Attention to detail coupled with strong organizational skills
Adaptability and an eagerness to learn and grow
Proficiency in using common office software and communication tools

Why Join Us:

Comprehensive training in customer service and exposure to marketing practices
Engage with diverse marketing campaigns and strategies
Benefit from mentorship provided by experienced marketing professionals
Access opportunities to expand your skill set within a dynamic marketing company
Avail room for advancement and exciting career growth prospects
Enjoy a competitive compensation package

Application Process:

Ready to take the plunge into the world of marketing and customer service? Submit your resume and a cover letter that emphasizes your enthusiasm for delivering exceptional service and your desire to thrive in the marketing industry. If you're motivated to provide outstanding service while advancing your career, we're excited to hear from you.