Remote Customer Support Representative

Remote, USA Full-time Posted 2025-03-08

Company Description

We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.

To be successful as a customer support representative, you should stay informed about product and service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.

Job Description

Customer Support Responsibilities: ? Generating sales leads. ? Managing incoming calls. ? Building good relationships with customers. ? Resolving complaints and following up on resolutions. ? Identifying customers' needs. ? Meeting sales objectives. ? Following procedures and policies.

Qualifications

Customer Support Requirements: ? High school diploma or equivalent. ? Experience in customer service. ? Strong telephone etiquette. ? Familiarity with CRM tools. ? Excellent communication skills. ? Ability to manage multiple tasks at once. ? Ability to adapt to different personalities.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply for the Job

Remote Customer Support Representative

Customer Support Responsibilities: ? Generating sales leads. ? Managing incoming calls. ? Building good relationships with customers. ? Resolving complaints and following up on resolutions. ? Identifying customers' needs. ? Meeting sales objectives. ? Following procedures and policies.

Customer Support Requirements: ? High school diploma or equivalent. ? Experience in customer service. ? Strong telephone etiquette. ? Familiarity with CRM tools. ? Excellent communication skills. ? Ability to manage multiple tasks at once. ? Ability to adapt to different personalities.

Similar Remote Jobs

Remote Customer Support Representative

Accounts Payable Specialist (Remote)

Product Review Remote Job

Text Collector (Project Nimbus)

Online Travel Agent-Entry Level

Remote Entry-Level Travel Assistance

Hiring Immediately: Remote Sales

Afternoon Customer Service Representative

Sales and Support Advisor

CT TECH TEAM LEADER

Home-Based Appointment Scheduler

Remote, Part-Time Executive Assistant | $25/hour

Ohio: Work From Home: Intervention Specialist

Sr. Workday Integrations Consultant - 5+ Years - Remote Work ? 2 PM IST to 11 PM IST

Scrum Master Fully Remote position

Customer Service/Ground Operations Agent

Entry Level Chat Agents ? Fully Remote / Part Time / No Experience...

Content Creator for TikTok – Part-Time Remote Jobs

Entry-Level Data Entry Clerk Admin (Fully Remote)

Lead Product Development Engineer (Full Stack)