Remote Call Center Representative
Remote, USA
Full-time
Posted 2025-05-05
We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. You main goal will be to effectively address customer issues, complaints and inquiries in a timely manner. Responsibilities... ? Manage inbound and outbound customer calls in a timely manner ? Identify customers? needs and wants, give your best to clarify information ? Research every issue and provide solutions to them ? Recognize opportunities to upsell our products and services ? Follow our company's communication ?scripts? ? Keep records of all conversations in our call center database in a comprehensible way ? When assigned, attend educational seminars ? Build strong relationships with customers ? Follow our customer engagement strategy ? Meet qualitative and quantitative targets Requirements: ? Previous experience in a customer support role ? Track your own work on a daily basis and compare to benchmarks ? Strong phone and verbal communication skills ? Excellent listener ? Adaptable to different personality types ? Familiarity with CRM technology ? Customer focus ? Ability to multi-task ? Set priorities ? Excellent time management skills ? High school degree
Similar Remote Jobs
Remote Call Center Representative
Posted on: 16-07-2024 18:59
[Entry Level/No Experience] UPS Data Entry jobs From Home ? Hiring Now
Posted on: 16-07-2024 18:59
Hobby Lobby Data Entry From Home
Posted on: 16-07-2024 18:59
Delta Airlines Virtual Jobs (Work At Home)
Posted on: 16-07-2024 18:59
(Entry Level / No Experience) CVS Data Entry Jobs Remote Jobs ...
Posted on: 16-07-2024 18:59
Remote Live Chat Operator
Posted on: 16-07-2024 18:59
(Entry Level / No Experience) kohls Data Entry Remote Jobs - Part Time
Posted on: 16-07-2024 18:59
Customer Service Representative (Remote in Kentucky)
Posted on: 16-07-2024 18:59
Virtual Chat Support Specialist ? Entry Level (No Experience Required)
Posted on: 16-07-2024 18:59
Remote Customer Service Representative
Posted on: 16-07-2024 18:59
Technical Support Specialist ? Live Chat (Remote / No Call Required)
Posted on: 07-10-2024 00:00
[Fully Remote] Amazon Looking To Fill 250 Work-From-Home Jobs
Posted on: 13-09-2024 00:00
AI Expert Contributor: Bioengineering (Part-Time, Flexible Schedule)
Posted on: 19-12-2024 18:04
Telus ? Lead Transcriber QA ? USA
Posted on: 24-01-2025 04:50
starbucks TL
Posted on: 16-07-2024 19:03
Educational Support Representative (Work from Home)
Posted on: 23-11-2024 06:30
Apple Remote Data Entry Jobs for Teens (Entry Level)
Posted on: 07-09-2024 00:00
Part Time Sales Representative ? Work from Home Remotely
Posted on: 09-12-2024 18:32
FULLY REMOTE - Entry Level Sales Manager
Posted on: 07-12-2024 04:21
Remote Billing Specialist, Berea or Toledo, OH (Ohio Residents Only)
Posted on: 19-02-2025 06:27