Project Specialist - Digital

Job Description Summary
Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Roles and Responsibilities
? Facilitating and coordinating, as well as tracking, of day-to-day activities required to ensure the project is completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, and/or the standard terms and conditions of the contract
? Writing project schedules for assigned projects, which include clear milestones and assignment of project task responsibilities.
? Develop and manage project within time and financial budget.
? Managing client expectations of product and services.
? Ensuring customer satisfaction.
? Communicating all the requirements and commitments (both verbally and in writing) for each project with clients, GEHC staff and management.
? Maintaining alignment between the project team and external resources.
? Providing leadership and direction for clients and GEHC personnel responsible for the project, primarily EHL Installers.
? Managing revenue associated with client projects in eOM and myProjects (Salesforce).
? Acting as an effective team leader for all matrixed staff.
? Creating project status reports for all assigned clients.
? Adopting a proactive approach to identify risks to project success and create and maintain a project risk log; develop effective action plans for resolution as early as possible.
? Document and drive project issues to successful completion.
? Maintaining accurate list of client projects with status.
? Identify, propose and/or participate in development of process improvements for the Healthcare Project Management and Shared Services teams.
Required Qualifications
? For roles in USA - Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
Desired Characteristics
? Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership ?always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you?d expect from an organization with global strength and scale, and you?ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Additional Job Description
Additional Information
Compensation Grade
PB1
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunities Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening.
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No