Airbnb/Short Term Rental Account Manager

Remote, USA Full-time Posted 2025-03-08

*Overview:**
Duties:**
Oversee all aspects of our rental operations, including sales, marketing, and customer service.
Develop and execute strategies to increase revenue and market share.
Analyze sales data to identify trends and areas for improvement.
Maintain updated inventory for all properties.
Build strong relationships with guests and develop new business opportunities.
Manage a team of rental professionals, providing guidance, support, and feedback.
Conduct warm calling and lead generation to drive new business opportunities.
Communicate effectively with guests, resolving any issues or concerns in a professional and courteous manner.
Develop and maintain a comprehensive knowledge of our properties and services.
Manage and maintain a high level of customer satisfaction through effective communication, product knowledge, and timely follow-up.
Qualifications:**
Proven experience in a short term rentals or sales management role.
Strong leadership and team management skills.
Excellent communication and negotiation skills.
Ability to analyze sales data and develop effective strategies to drive revenue growth.
Experience in marketing and business development is desirable.
A strong understanding of the vacation short term rental industry and current market trends.
Ability to work in a fast-paced environment and prioritize tasks effectively.
A high level of energy and motivation, with a commitment to achieving goals and delivering results.