Aetna Customer Service Rep Job Description

Aetna Customer Service Rep Job Description Job Details:- Hiring Organization:- Aetna Post Name: Customer Service Representative Qualifications:- Bachelor Degree Industry:- Private Employment Type:- Full Time Work Hours:- 8 Hours Salary:- $20 ? $30/Hour Locations:- Monroeville, USA Required Qualifications: Carry your heart to work at CVS Wellbeing! Our Client Care division of CVS Wellbeing's Drug store Advantage Administrator business is employing a few Client Care Delegates in your space! Could it be said that you are keen on an adaptable plan for getting work done and live inside 75 miles of Monroeville, Dad? An open door where you can adjust needs in and beyond work while being focused on conveying heart driven support of our great many arrangement individuals? Assuming this is the case, think about this job at CVS Wellbeing, a Fortune 4 organization. We are as of now employing Client Care support groups for the Drug store Advantage Chief (PBM) division of CVS Wellbeing. In this job, you will help individuals with their drug store benefit plans. You will accept inbound calls and answer questions with respect to remedy protection, medicine inclusion and mail request solutions so our individuals better grasp their inclusion and choices. Through your abilities and information, you will offer the arrangements expected to assist with improving on their medical services insight. You will have the valuable chance to look into medical services, while extending your own encounters, and opening ways to extra open doors inside CVS! We have an extensive preparation program to guarantee your prosperity in the group. This incorporates nearby preparation of as long as about a month and a half. Preparing is made to permit you to encounter hands on learning while additionally connecting with coaches, independent modules, and authority commitment from day 1! Preparing area can differ by individual involvement in on location and WFH positions. Required Capabilities ? 1 year experience associating with clients (for example call focus, retail, client support climate, friendliness industry, military experience) ? PC capability in Windows-based applications Favored Capabilities ? Capacity to issue tackle in a positive, useful way ? Open to connecting with clients in a patient, supportive way that exhibits a certifiable worry for further developing the client personal satisfaction ? Unwavering quality and consistence with booking principles ? Capacity to show persistence and compassion and express confirmation and certainty ? Solid client assistance abilities, including gracious phone behavior and amazing skill ? Solid oral, relational and relational abilities Business Outline Carry your heart to CVS Wellbeing All of us at CVS Wellbeing shares a solitary, clear reason: Carrying our heart to each snapshot of your wellbeing. This reason directs our obligation to convey improved human-driven medical services for a quickly influencing world. Secured in our image ? with heart at its middle ? our motivation sends an individual message that how we convey our administrations is similarly pretty much as significant as what we convey. Our Heart At Work Behaviors? support this reason. We need every individual who works at CVS Wellbeing to feel enabled by the job they play in changing our way of life and speeding up our capacity to enhance and convey answers for make medical services more private, helpful and reasonable. We endeavor to advance and support a culture of variety, incorporation and having a place consistently. CVS Wellbeing is a governmental policy regarding minorities in society boss, and is an equivalent open door manager, just like the doctor claimed organizations for which CVS Wellbeing gives the executives administrations. We don't separate in enlisting, recruiting, advancement, or some other faculty activity in light of race, nationality, variety, public beginning, sex/orientation, sexual direction, orientation personality or articulation, religion, age, handicap, safeguarded veteran status, or some other trademark safeguarded by appropriate government, state, or neighborhood regulation. We gladly support and empower individuals with military experience (dynamic, veterans, reservists and Public Watchman) as well as military companions to go after CVS Wellbeing position valuable open doors.