Part-time Chat Specialist in College Station, TX

Part-time Chat Specialist - Reynolds and Reynolds - College Station, TX - work from home job Company: Reynolds and Reynolds Job description: This is not a remote position. Gubagoo, an affiliate of Reynolds and Reynolds, is hiring for inbound chat operators. Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic. Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology. Responsibilities: Handle a wide variety of customer inquiries via online chat Provide accurate information about products and services via online chat Narrow down on appointment information to schedule appointments Develop and maintain a knowledge base of the ever-evolving products and services Capture customer contact information for lead generation and client review Summarize interactions based on customer needs for client review Qualifications: Previous experience in retail customer service or the automotive industry preferred but not necessary Must be able to type at least 35 WPM, 40 and above preferred Have a handle on basic internet and window based computer skills Strong ability to multitask is preferred, gaming experience is helpful Positive and professional demeanor Excellent written and verbal communication skills Ability to adapt to change and enjoy a quick paced work environment Share this job Requirements: ? Able to attend 4 weeks of training, Tuesday - Saturday between the hours of 10:00am-6:30pm CST ? Must be able to work 5-hour time blocks daily after completing training ? Must be able to type at least 35 WPM, 40 and above is preferred ? Positive and professional demeanor ? Excellent written and verbal communication skills ? Ability to adapt to change and enjoy a quick paced work environment ? Gaming experience is preferred Benefits: At our College Station office, you can take advantage of our great training programs and facility amenities, including onsite dining, onsite medical center, and our fitness center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age. Part-time Chat Specialist - Reynolds and Reynolds - College Station, TX - work from home job Expected salary: Location: College Station, TX Part-time Chat Specialist - Reynolds and Reynolds - College Station, TX - work from home job Job date: Sat, 03 Jun 2023 23:55:12 GMT Apply for the job now! Part-time Chat Specialist - Reynolds and Reynolds - College Station, TX - work from home job