Client Experience Associate - Part time - Remote
Overview
As a Client Experience Associate at Titan, you will be a key point of contact for investors during tax season, providing exceptional customer service and support.
In Short
? Respond to customer requests via chat and email
? Resolve customer issues and develop best practices
? Assist with KYC/AML operations and account onboarding
? Translate customer needs into recommendations for CX and engineering
? Work part-time, Monday-Thursday (27 hours/week)
? Join a small team with a significant impact
? Be part of a vibrant in-person culture
? Competitive cash compensation and equity packages
? Opportunity to influence the Titan roadmap
? Work in a fast-paced, innovative environment
Requirements
? 2+ years in a Customer Experience/Service role
? Ability to handle challenging customer issues with empathy
? Skilled in troubleshooting technical issues
? Exceptional written and communication skills
? Familiarity with customer support platforms like Zendesk
Benefits
? Competitive compensation packages
? Opportunity for full-time employment after contract
? Work with world-class investors
? Be part of a bold vision in finance
? Impactful role in a growing company
Similar Remote Jobs
Client Experience Associate - Part time - Remote
Posted on: 31-01-2025 10:00
Entry Level Customer Service Sales (Work From Home)
Posted on: 31-01-2025 10:00
(Online Remote jobs) American Express Data Entry Jobs
Posted on: 31-01-2025 10:00
Marketing Internship for High School and College Students
Posted on: 31-01-2025 10:00
Louisiana Remote OT Job Full Time, Competitive Pay
Posted on: 31-01-2025 10:00
Amazon Product Tester and Reviewer - Work Remotely
Posted on: 31-01-2025 10:02
Benefits Advisor (Full time) - Work from home
Posted on: 31-01-2025 10:00
Benefits Specialist (Work from home) - Flexible hours
Posted on: 31-01-2025 10:00
Morning Live Chat Agent ? Work from Home
Posted on: 31-01-2025 10:00
PT Remote Sales Rep Uncapped Commission Flex Hours
Posted on: 31-01-2025 10:00
Schichtleiter*in Logistik (m/w/d) - Neuwied bei Koblenz (Sofort einstellen)
Posted on: 19-08-2024 00:00
Online Orderfilling & DeliveryOnline Orderfilling & Delivery
Posted on: 11-01-2025 15:33
Customer Support Advisor (Remote PST)
Posted on: 25-09-2024 00:00
Online Customer Support Assistant
Posted on: 27-08-2024 00:00
Remote Web Chat Associate
Posted on: 07-09-2024 00:00
Southwest Airlines Remote Job At Home (Remote Careers) ? MySmartPros
Posted on: 22-11-2024 05:35
Customer Support Advisor
Posted on: 19-09-2024 00:00
Remote- Luxury Call Center Representative
Posted on: 24-10-2024 05:38
Global Compensation Specialist
Posted on: 28-01-2025 06:21
Amazon Flex Side Hustler
Posted on: 02-02-2025 00:00