Client Support Agent for Digital Solutions - No experience needed

The House of Mercier is a premier recruitment agency committed to connecting talent with outstanding career opportunities worldwide. We are excited to announce a position for a Client Support Agent for Digital Solutions, where no prior experience is required! This is an ideal opportunity for individuals eager to start their careers in the digital solutions sector. As a Client Support Agent, you will engage with clients to provide them with friendly and effective support, assisting them with our innovative digital products and ensuring a positive customer experience. Your role will be essential in fostering strong client relationships, and you will play a key part in elevating our service offerings. We are looking for enthusiastic individuals who possess a desire to learn and grow within the industry. Join us on this journey to make a difference in the world of digital solutions!
Responsibilities
? Responding to client inquiries through various communication channels, including phone, email, and chat
? Assisting clients with finding solutions to their inquiries regarding digital products
? Documenting client interactions and ensuring accurate records are maintained
? Providing timely follow-up on client issues and maintaining high customer satisfaction
? Working collaboratively with the team to enhance service efficiency and quality
? Staying informed about product updates and new features to assist clients effectively
? Excellent communication skills, both verbal and written
? Strong customer service orientation with a willingness to help
? Ability to collaborate well in a team environment
? Basic knowledge of digital products and services is a plus, but not required
? Proficiency in using computers and customer support software
? Motivated to learn and grow in a fast-paced environment
? Strong organizational skills with the ability to manage multiple queries
? Health Care Plan (Medical, Dental & Vision)
? Retirement Plan (401k, IRA)
? Life Insurance (Basic, Voluntary & AD&D)
? Paid Time Off (Vacation, Sick & Public Holidays)
? Family Leave (Maternity, Paternity)
? Short Term & Long Term Disability
? Training & Development
? Work From Home
? Free Food & Snacks
? Wellness Resources
? Stock Option Plan
Original job Client Support Agent for Digital Solutions - No experience needed posted on GrabJobs ? To flag any issues with this job please use the Report Job button on GrabJobs.