Customer Service Associate/Cashier

Job Summary
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions and ensuring a positive shopping experience. Your ability to manage cash handling, operate the cash register, and assist with stock management will be crucial to our success.
Responsibilities
? Greet customers warmly and provide assistance throughout their shopping experience.
? Operate the cash register efficiently, processing transactions accurately and promptly.
? Handle cash, credit, and debit transactions with precision while maintaining a balanced cash drawer.
? Assist in stocking shelves and organizing merchandise to ensure a well-presented store environment.
? Provide information about products and services to enhance customer satisfaction and drive sales.
? Maintain a clean and organized checkout area to promote a welcoming atmosphere.
? Address customer inquiries and resolve issues with professionalism and courtesy.
? Supervise junior staff members as needed, ensuring adherence to company policies and procedures.
? Utilize basic math skills for accurate cash handling and transaction processing.
? Exhibit excellent phone etiquette when answering customer calls or inquiries.
Qualifications
? Previous experience in customer service or retail is preferred but not required.
? Familiarity with cash registers, POS systems, and cash handling procedures is an asset.
? Strong customer service skills with the ability to engage positively with customers.
? Basic math skills for transaction accuracy are essential.
? Ability to work in a fast-paced environment while maintaining attention to detail.
? Excellent communication skills, both verbal and written, are necessary for effective interaction with customers and team members.
? A proactive attitude towards problem-solving and customer satisfaction is highly valued.
Join us in creating an enjoyable shopping experience for our customers while developing your skills in a supportive team environment!
Job Types: Full-time, Part-time
Pay: $15.50 - $16.00 per hour
Expected hours: 25 ? 40 per week
Benefits:
? 401(k)
? Health insurance
? Paid time off
Shift:
? 8 hour shift
? Day shift
? Evening shift
? Night shift
Ability to Commute:
? Frankfort, NY 13340 (Required)
Ability to Relocate:
? Frankfort, NY 13340: Relocate before starting work (Required)
Work Location: In person