Customer Support Happiness Officer - Slovakian

Job Overview

We are seeking a dedicated Bilingual Slovakian-English Happiness Officer to join our dynamic customer support team. In this role, you will be instrumental in delivering exceptional service through our email and live-chat platforms. Your passion for assisting others and ability to maintain composure in high-pressure situations will be key to your success.

Key Responsibilities
? Provide outstanding customer service through email and live-chat interactions.
? Accurately translate product content into Slovakian, utilizing user-friendly tools.
? Regularly moderate and review translations submitted by others to ensure quality and coherence.
? Uphold a positive and professional demeanor while engaging with customers.

Required Skills
? Fluency in both Slovakian and English.
? Strong verbal and written communication skills.
? Capacity to remain calm and professional during challenging situations.
? Experience with customer support platforms is essential.
? Keen attention to detail in both translation and moderation tasks.

Qualifications
? Previous experience in a customer support or related role is required.
? Proficient bilingual communication skills are vital.
? Excellent problem-solving abilities and quick thinking are essential traits.

Career Growth Opportunities

Joining our support team opens the door to professional development, allowing you to enhance your skills and take on additional responsibilities. We are committed to fostering a culture of growth and advancement within our organization.

Company Culture And Values

Our company champions a collaborative and inclusive environment, where communication and teamwork are paramount. We believe in valuing every individual?s contribution, creating a workplace that thrives on support and empathy.

Networking And Professional Opportunities

As a member of our esteemed team, you will have opportunities to network with industry professionals and collaborate on various projects, enhancing your skills and expanding your career horizons.

Compensation And Benefits
? Competitive salary commensurate with experience.
? Comprehensive health, dental, and vision insurance.
? Paid time off and vacation policies.
? Employee assistance programs designed to support your well-being.

Employment Type: Full-Time