American Express Work From Home ? Support Analyst

Remote, USA Full-time Posted 2025-03-08

American Express is seeking a dedicated and detail-oriented Support Analyst to join our team and provide top-notch assistance to internal teams and customers. This is a remote/work-from-home position, offering the flexibility to work from the comfort of your own space while contributing to our legacy of excellence.

Key Responsibilities:

Deliver prompt and effective support for queries, technical issues, and troubleshooting needs.
Collaborate with cross-functional teams to resolve problems and implement solutions.
Analyze support trends and recommend process improvements.
Ensure adherence to company policies and compliance standards.
Maintain accurate documentation of support interactions and resolutions.

Qualifications:

Proven experience in a support or analytical role, preferably in a corporate environment.
Excellent communication and problem-solving skills.
Ability to work independently in a remote environment.
Strong organizational skills and attention to detail.
Familiarity with customer service tools, technical support platforms, or analytics is a plus.

Why American Express?
At American Express, we prioritize employee growth, innovation, and work-life balance. This remote role allows you to contribute meaningfully to a globally recognized brand while enjoying the flexibility of working from home.

How to Apply:
Ready to take the next step in your career? Apply now and be part of a company that?s redefining excellence in the financial services industry!

Apply for the Job

American Express Work From Home ? Support Analyst

Key Responsibilities:

Qualifications:

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