Tele Sales Consultant

About the position

The Tele Sales Consultant role at American Express involves engaging with Business Card Members to recommend tailored solutions based on their needs. This position focuses on acquiring new commercial customers through phone-based selling, targeting businesses with annual revenues between $500,000 and $10 million. The role emphasizes consultative selling skills and offers opportunities for career growth through mentorship and training.

Responsibilities
? Make outbound calls to contact business owners with annual company revenues of $500k to $10M, using target lists provided by American Express.
,
? Engage in phone consultations with business owners and decision makers, learn about their needs, and recommend the right American Express Business products.
,
? Maintain high levels of product and service knowledge, clearly communicate appropriate product features and benefits and other elements of American Express Small Business products.
,
? Effectively lead pipeline of prospective customers.
,
? Continuously seek to improve key selling skills, including building rapport, understanding customer needs, handling objections, and closing sales.
,
? Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure, American Express Leadership Behaviors.
,
? Champion of and for compliance within US SME and GCS.

Requirements
? Inside Sales experience conducting outbound sales calls.
,
? Experience in a cold-calling environment is a plus.
,
? Consistent record of growing and maintaining business relationships.
,
? Experience in a highly regulated industry.
,
? Financial and business acumen.
,
? Knowledge of the various sales cycles and stages.
,
? Navigating through multiple digital platforms and web-based tools.
,
? Active listening skills and a consultative approach to client conversations.
,
? Strong phone skills with the ability to adapt a message to multiple audiences at various levels.

Nice-to-haves

Benefits
? Dental insurance
,
? Health insurance
,
? Life insurance
,
? Paid parental leave
,
? Retirement plan
,
? Vision insurance