Part-Time Telephone Interviewer

Do you have a natural curiosity about other people's experiences?

Do you have strong telephone experience and knowledge of how to control a conversation while still making the speaker feel valued?

Are you a fast and accurate typist with a great attention to detail and strong proofreading skills?

Do you thrive in a fast-paced yet comfortable, team-oriented, no-drama remote environment?

If you answered yes to these questions, you may be the next addition to our talented and dedicated team!

Custom Retention Solutions provide exit interviews, satisfaction surveys and other services to restaurant companies and numerous other industries. When talking about our corporate culture, team members use phrases like 'Best company I've ever worked for,' 'Everyone is so helpful,' and 'Wonderful experience.'

We have a permanent part-time opening for a professional and personable team member for our Exton, PA-based company, paying $14-15/hour. We are looking for someone who can work 15-20 hours each week. We will work with you to create a predictable, flexible schedule.

To be a great fit, you must be able to:
? Work quickly, with the ability to adapt to changes in workflow and switch gears seamlessly.
? Be open to feedback from trainers, peers, and supervisor.
? Interact with all types of people in a professional, hospitable, and articulate manner. An exceptional phone presence is essential.
? Conduct thorough telephone interviews with candidates who have either recently left their employment or are trying to be retained by their employers, typing comments with high accuracy and speed.
? Proofread your work, resulting in grammatically flawless reports for our clients.
? Manage your time effectively and follow a detailed, proven process.
? Use Microsoft Excel effectively to keep track of candidate information (adding rows/columns, inserting comment boxes, formatting cells, copying and pasting information).

The following additional credentials are a big plus:
? Prior interviewing, market research, customer service, or call center experience
? Knowledge of SurveyMonkey, Outlook, OneDrive, and Calendly
? Advanced proficiency in Excel
? Local to Exton, PA for the potential of in-person training and occasional social events

When you send your resume, please include your hours of availability and a note about why the position appeals to you and why you are well-qualified to be successful as part of the CRS team.

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 15 ? 20 per week

Benefits:
? 401(k)
? 401(k) matching
? Flexible schedule
? Paid time off
? Referral program
? Retirement plan

Schedule:
? Day shift
? Monday to Friday
? Night shift
? Weekends as needed

Work Location: Remote