LIVE CHAT AGENT-WFH REMOTE

Remote, USA Full-time Posted 2025-07-04

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities: Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Apply for the Job

LIVE CHAT AGENT-WFH REMOTE

Key Responsibilities: Customer Support:

Similar Remote Jobs

LIVE CHAT AGENT-WFH REMOTE

Provider Customer Service Representative

Remote Customer Service Representative

Administrative Assistant/Data Entry Clerk

Remote Jobs for Students

Online Chat Support Representative

Remote - Business Development

Text Collector (Project Nimbus)

Fully Remote Sales Specialist

Remote Front Desk Attendant

Medical Scheduler (Remote)

Client Success Specialist REMOTE FROM ANYWHERE IN THE USA

Head of Enterprise Sales

Amazon Remote Work from Home ? Customer Service Representative

Airlines Jobs with Work-From-Home-Delta Remote Careers - Apply Now

Desktop Support (Remote to start) - Weekend Overnight Shift at RemoteWorker CA

Salesforce Admin Internship program

Online Order Filling Team Associate

Remote Web Developer Job for B2C Product (Part-time)

Business Systems Support Manager, Shipboard