Online Support Representative

Remote, USA Full-time Posted 2025-07-04

Job Overview

As a Sales Support Representative, you will play a crucial role in assisting the sales team and ensuring excellent customer service. This position requires a blend of client interaction, administrative tasks, and sales support to drive business success.

Duties
? Provide exceptional customer support via phone, email, and in-person interactions
? Assist with order processing, data entry, and maintaining customer records
? Collaborate with the sales team to prepare quotes, proposals, and sales contracts
? Handle inquiries and resolve customer complaints in a timely and professional manner
? Conduct market research to identify potential leads and opportunities
? Support the sales team in meeting and exceeding sales targets

Skills
? Proficiency in English with strong verbal and written communication skills
? Experience in client services, customer support, or sales-related roles
? Strong organizational skills with the ability to multitask and prioritize workload effectively
? Knowledge of office software applications for data entry and documentation
? Previous experience in a call center or sales environment is advantageous
? Multilingual abilities are a plus for engaging with diverse customers

Job Types: Full-time, Part-time

Pay: $19.71 - $20.87 per hour

Benefits:
? 401(k)
? Dental insurance
? Flexible schedule
? Health insurance
? Paid time off
? Vision insurance

Shift:
? Day shift
? Evening shift
? Morning shift
? Night shift
? Overnight shift
? Rotating shift
? Split shift

Work Location: Remote

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Online Support Representative

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