Bilingual Financial Customer Service Specialist - Remote

Employer Industry: Digital Business ServicesWhy consider this job opportunity:
• Competitive wages and paid training provided
• Comprehensive benefits package including medical, dental, vision, and 401k
• Paid time off to promote work-life balance
• Opportunities for career advancement within a supportive environment
• Collaborative and engaging workplace with diverse interactions
• Ability to work remotely in a virtual team environment
What to Expect (Job Responsibilities):
• Field customer inquiries and find innovative solutions to various questions, issues, and concerns
• Provide excellent customer service through active listening and effective communication
• Handle confidential customer information with sensitivity and care
• Aim to resolve customer issues on the first call through proactive engagement
• Track call-related information for auditing and reporting purposes
What is Required (Qualifications):
• Ability to work remotely in a virtual team environment
• Minimum of 6 months of customer service experience preferred
• Must be over 18 years of age
• High School Diploma or GED required
• Proven oral and written communication skills
How to Stand Out (Preferred Qualifications):
• Ability to type at least 25 words per minute
• Comfort with desktop computer systems and navigating Windows operating systems
• Strong logical problem-solving skills
• Excellent organizational and work prioritization skills
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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