Remote Customer Service Call Center Representative (Service BDC)

Employer Industry: Automotive Sales and Service

Why Consider this Job Opportunity...
• Salary up to $15.00 per hour with the opportunity to earn up to an additional $10.00 per hour in bonuses
• Opportunity for career growth and development within a family-owned and operated company
• Supportive work environment with resources for professional advancement
• Flexible remote work opportunity for Texas residents
• Chance to provide exceptional customer service and support to clients

What to Expect (Job Responsibilities):
• Understanding and implementing inbound and outbound calling strategies
• Handling overflow inbound service calls promptly and efficiently
• Assisting customers with scheduling appointments and providing support
• Collaborating with Service Managers to enhance the customer experience
• Maintaining knowledge of dealership systems, technologies, marketing campaigns, and manufacturer updates

What is Required (Qualifications):
• Proficiency in phone and computer systems
• Professional and courteous communication skills
• Outgoing personality with the ability to deliver exceptional customer experiences
• Previous experience in call center and appointment setting roles
• Strong organizational skills, attention to detail, and multitasking abilities

How to Stand Out (Preferred Qualifications):
• Bilingual proficiency is a strong plus

#AutomotiveSales #CustomerService #RemoteWorkOpportunity #CareerGrowth #BonusOpportunity

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