Inside Sales Representative / Customer Service

Job Description

The Truss Company is ready to add a motivated and organized Customer Service/Inside Sales Representative (ISR) to join our team in Sumner WA...

We are seeking an enthusiastic, critical thinker who wants to be part of The Truss Company?s high-energy Inside Sales team. Successful candidates will have an exceptional customer service background, professional attitude, and thrive in a fast-paced environment.

If you are meticulously thorough with fine details, able to balance multiple projects and are hyper-conscientiously organized, we would like to hear from you!

WHO YOU ARE:
? You are highly organized; able to maintain accurate records and collaborate with colleagues and customers
? You are proactively aware of customer needs; able to anticipate needs and follow through on customer requests.
? You possess notable customer service skills; able to express empathy and understanding when communicating with customers.

WHO WE ARE:

The Truss Company is a leading manufacturer of engineered wood roof and floor trusses, selling to the residential, commercial, and agricultural construction markets in the PNW.

We focus on long-term relationships with our customers by providing high-quality products and service at a competitive price.

WHAT YOU'LL DO:
? Perform administrative and office support activities for assigned Outside Sales Rep
? Assist in gathering necessary information from the customer to obtain credit approval
? Prepare quotes and present to Sales Rep and/or customer
? Maintain customer change orders and delivery information using an industry-based software program
? Assist customers that call in with questions about their order

THE ESSENTIALS:
? Advanced Microsoft Office Skills (Excel, Word and Outlook)
? Excellent verbal and written communication
? Strong attention to detail and great follow through ability
? Ability to self-motivate

BENEFITS:
? Medical, dental, and vision
? FSA health and dependent care
? Group-term life insurance
? Voluntary life insurance
? Employee assistance program
? 401(k) with company match
? PTO
? Paid holidays
? Paid sick leave
? Paid bereavement leave
? Matching charitable giving program - over $300 per year
? Continuing education reimbursement
? Employee referral bonus
? Eligible for commission based on quarterly sales
? Issued a company cell phone

If you are ready to step into a career with a company that is ready to help you succeed, submit your application/resume today!

The Truss Company is an Equal Opportunity Employer committed to diversity and inclusion. We welcome and encourage applications from individuals of all backgrounds.

Company Description

The Truss Company is a leading manufacturer of engineered wood roof and floor trusses, selling to Northern California's residential, commercial, and agricultural construction markets.

We focus on long-term relationships with our customers by providing high-quality products and services at a competitive price.

The Truss Company is a leading manufacturer of engineered wood roof and floor trusses, selling to Northern California's residential, commercial, and agricultural construction markets. We focus on long-term relationships with our customers by providing high-quality products and services at a competitive price