Remote --- Automotive Sales & Service Representative

Employer Industry: Digital Business Services

Why consider this job opportunity...
• Competitive wages with full benefits including medical, dental, vision, and 401k
• Paid training to support your career development
• Paid time off to promote work-life balance
• Engaging and collaborative work environment with diverse interactions
• Opportunities for career advancement within the organization
• Employee wellness and engagement programs to support your well-being

What to Expect (Job Responsibilities):
• Connect with customers via phone, email, chat, and social media to address their inquiries and concerns
• Calmly resolve and de-escalate customer issues as they arise
• Escalate interactions to supervisors when necessary
• Respond to requests for assistance, including payment processing
• Track all call-related information for auditing and reporting purposes

What is Required (Qualifications):
• Minimum of 6 months of customer service experience
• Must be over 18 years of age
• High School Diploma or GED required
• Ability to type at least 25 words per minute
• Proven oral and written communication skills

How to Stand Out (Preferred Qualifications):
• Comfort with desktop computer systems and Windows operating systems
• Strong logical problem-solving skills
• Excellent organization and work prioritization abilities
• Experience working in a remote team environment

#DigitalBusinessServices #CustomerService #RemoteWork #CareerAdvancement #EmployeeWellbeing

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