Commercial Lines Insurance Customer Service Representative for Transportation Unit

Employer Industry: Insurance

Why consider this job opportunity...
• Competitive compensation package
• Opportunities for career advancement and growth within the organization
• Industry-leading healthcare benefits
• Generous time away and parental leave
• Supportive and collaborative work environment
• Active involvement in charitable giving programs

What to Expect (Job Responsibilities):
• Provide day-to-day customer service to clients in the Transportation unit
• Work directly with Producers and Insurance Company representatives to service existing customers
• Issue Certificates of Insurance and Auto Insurance ID Cards
• Assist with client inquiries regarding billing, policy changes, and vehicle or driver management
• Update data in the agency management system and assist in creating renewal submissions

What is Required (Qualifications):
• High School Diploma or recognized equivalent
• Minimum of 2 years' experience in the Commercial Lines insurance industry or related role
• Strong administrative and computing skills, including proficiency in Microsoft Office 365 (Word, Excel, and Outlook)
• Effective written and verbal communication skills, with the ability to actively listen and problem-solve
• Attention to detail and commitment to a high level of accuracy

How to Stand Out (Preferred Qualifications):
• Bilingual (Spanish and English)
• Experience with Applied Epic Agency Management software
• Demonstrated ability to work independently and interact effectively with team members
• Self-motivated and driven with excellent time management skills
• Ability to maintain a professional demeanor and positive attitude

#Insurance #CustomerService #CareerOpportunity #CompetitivePay #HealthcareBenefits

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