EXECUTIVE ADMINISTRATIVE ASSISTANT 1 - 60838

Executive Service

EXECUTIVE ADMINISTRATIVE ASSISTANT 1...

Division of TennCare

Chief Medical Office (CMO)

Nashville, TN

Minimum Monthly Salary: $5050/month

TennCare compensation is equitable and will be based on education and experience for a qualified candidate in accordance with Department of Human Resources (DOHR) policy.

Closing Date: 09/09/2024

The Division of TennCare is dedicated to providing our employees with a hybrid work environment. All TennCare positions have a combination of work from home and work in the office, which varies by position, department, and business need. You may review the specific expectations with our hiring team.

This position requires a background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Who we are and what we do:

TennCare is Tennessee's managed care Medicaid program that provides health insurance coverage to certain groups of low-income individuals such as pregnant women, children, caretaker relatives of young children, older adults, and adults with physical disabilities. TennCare provides coverage for approximately 1.7 million Tennesseans and operates with an annual budget of approximately $14 billion. It is run by the Division of TennCare with oversight and some funding from the Centers for Medicare and Medicaid Services (CMS).

TennCare's mission is to improve the lives of Tennesseans by providing high-quality cost-effective care. To fulfill that purpose, we equip each employee for active participation and empower teams to communicate and worked collaboratively to improve organizational processes in order to make a difference in the lives our members. Because of the positive impact TennCare has on the lives of the most vulnerable Tennesseans, TennCare employees report that their work provides them with a sense of meaning, purpose, and accomplishment. TennCare leadership understands that employees are our most valuable resource and ensures professional and leadership development are a priority for the agency.

Job Overview:

This Executive Administrative Assistant (EA) will provide administrative and project support to key CMO senior leadership including the Provider Services Director, Behavioral Health Services Director, and Associate Medical Director. The position will also support the TennCare CMO senior leadership team as the HR Liaison. This position will also partner closely with other CMO Executive Administrative Assistants to maintain and establish a collaborative and productive work environment.

Key Responsibilities:

Executive Administrative Support for Key CMO Senior Leadership
? Provide executive administrative support to the Associate Medical Director, Behavioral Health Services Director, and Provider Services Director
? Scheduling of all meetings and appointments in addition to gathering and preparing materials
? Follow-up with meeting participants for availability daily as required until meetings are scheduled and posted to appropriate calendars to minimize conflicts
? Interact with direct reports and staff each pay period to identify administrative procedures are coordinated and properly administered
? Serve as a liaison between TennCare and appropriate staff such as medical directors at each Managed Care Organization, business professionals such as TNAAP management staff as well as other program administrators and TennCare stakeholders
? Make travel arrangements for staff at the local, state and national levels to include airline reservations, hotel reservations, conference registrations, and Edison Travel Authorizations, for business related travel

Serve as HR Liaison and utilize Tennessee's Human Resource Management Systems
? Serve as the designated Liaison between the Chief Medical Office and TennCare Human Resources (HR)
? Ensure time and attendance records are entered/approved
? Ensure Performance Management documents are completed
? Ensure HR transactional paperwork is submitted
? Ensure HR correspondence is disseminated
? Make travel arrangements for staff at the local, state and national levels to include airline reservations, hotel reservations, conference registrations, and Edison Travel Authorizations, for business related travel

Provide administrative and project support
? Function in a project management role, responsible for coordinating activities and working directly with staff involved in projects throughout the agency in association with the Chief Medical Office
? Capture key notes and takeaways for high priority meetings as requested by leadership
? Monitor projects to the point of completion, ensuring timelines are met and status updates provided

Minimum Qualifications:

Bachelor's degree and 2+ years of full-time professional staff administrative experience or related work.

OR
? Experience equivalent to a substantial (four or more years of) full-time role with increasing responsibility over professional staff administrative tasks
? Excellent interpersonal, oral, and written communication skills.
? Strong organizational, time management, analytical skills.

Substitution of Experience for Education: Qualifying full-time increasingly responsible sub-professional, paraprofessional, or professional experience may be substituted for the required education on a year-for-year basis, to a maximum of four years.

Substitution of Education for Experience: Additional graduate coursework in public administration, business administration, or other acceptable fields may be substituted for the required experience, on a year-for-year basis, to a maximum of two years.

Or Four years of increasingly responsible professional administrative services experience with the State of Tennessee.

Desirable Qualifications: ? Experience in health care delivery and administration (hospital, physician practice, etc.) or state/federal health agency and policies. ? Proficiency in Microsoft Office software including Word, Excel, Outlook and PowerPoint. ? Experience in Edison, Tennessee's Enterprise Resource Planning system ? Experience in Service Now (SNOW), Tennessee's Workflow Solution

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws

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