Remote Certified Pharmacy Technician - Patient Engagement Specialist

Remote, USA Full-time Posted 2025-03-08

Remote Position for a Certified Pharmacy Technician

Job Overview...

Join our healthcare startup as a dedicated Remote Certified Pharmacy Technician on a 6-month contract. You will support our team under the guidance of the Pharmacist Team Lead and the Head of Operations, focusing on enhancing patient care through proactive communication.

Key Responsibilities
? Make outbound calls to patients, providers, and pharmacies for case interventions
? Obtain and record health and contact information
? Schedule appointments and resolve medication-related issues
? Engage with patients to provide support
? Handle inbound customer support requests and prepare correspondence
? Perform other assigned duties as necessary

Qualifications
? Certified Pharmacy Technician
? Bilingual in English and Spanish
? Experience managing 40-50+ adherence-related calls per day
? Knowledge of basic medical terminology and medication names (brand and generic)
? Excellent written and verbal communication skills
? Strong computer skills, including proficiency in Microsoft 365 and Google Workspace
? Ability to work collaboratively as part of a team, as well as independently
? Availability to work 40 hours per week (Monday-Saturday, 9 AM to 6 PM Pacific Time)

Preferred Qualifications
? Previous remote work experience

If you are passionate about enhancing patient care and interested in a rewarding opportunity, we would love to connect with you!

Employment Type: Full-Time

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Remote Certified Pharmacy Technician - Patient Engagement Specialist

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