Inbound Educational Call Center (Full-Time - Remote)

Employer Industry: K-12 Tutoring and Test Prep Services

Why Consider This Job Opportunity...
? Base hourly rate plus performance-based pay incentives with no cap on commissions
? Comprehensive benefits plan for full-time employees, including medical and dental coverage
? Paid on-the-job training provided
? Work remotely from the comfort of your home
? Professional and upbeat work environment with a supportive team
? Opportunity to make a positive impact in the lives of children and families

What To Expect (Job Responsibilities)
? Provide exceptional customer service during initial inquiries by educating clients on services and scheduling evaluations
? Follow contact center scripts and maintain professionalism in all client interactions
? Build rapport with clients of various personality types
? Keep accurate records of conversations in the call center system
? Meet personal and team service targets for quality and quantity

What Is Required (Qualifications)
? High school diploma or GED
? Excellent communication and interpersonal skills
? Reliable and dependable work habits
? Strong attention to detail and follow-through
? Self-motivated with a positive attitude and a strong work ethic

How To Stand Out (Preferred Qualifications)
? Previous sales or customer service experience
? Bilingual in Spanish and English

#K12Education #CustomerService #RemoteWork #CareerOpportunity #SupportiveTeam

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