Part-Time Remote Entry-Level Customer Service Representative at Imaginary Solutions

Brief Job Description

Imaginary Solutions is seeking a dedicated and enthusiastic Part-Time Remote Entry-Level Customer Service Representative to join our growing team. This role is perfect for individuals who are passionate about providing exceptional customer service and enjoy working in a dynamic, remote environment. The ideal candidate will possess strong communication skills... problem-solving abilities, and a commitment to customer satisfaction. This position offers the flexibility to work from home while contributing to a company that values innovation and customer-centric solutions.

Job Type

Part-Time, Remote

Working Hours

Flexible hours, generally 20-25 hours per week

Responsibilities
? Respond to customer inquiries via phone, email, and chat
? Resolve customer issues in a timely and efficient manner
? Provide accurate information about products and services
? Maintain customer records by updating account information
? Follow up with customers to ensure their issues are resolved
? Assist with order processing and tracking
? Collaborate with team members to improve customer service processes
? Participate in regular team meetings and training sessions

Benefits
? Competitive hourly salary
? Flexible working hours
? Remote work opportunity
? Professional development and training
? Dental and health insurance
? Supportive and collaborative work environment

Hourly Salary Range

$25 ? $45 per hour, based on experience and performance

Job Requirements
? High school diploma or equivalent
? Strong communication and interpersonal skills
? Basic computer skills and familiarity with CRM software
? Ability to work independently and as part of a team
? Prior customer service experience is a plus but not required
? Reliable internet connection and home office setup

Location

United States, Remote Position

Basic Educational Requirements
? High school diploma or equivalent

Positive Work Environment

At Imaginary Solutions, we pride ourselves on fostering a positive and inclusive work environment. We believe in empowering our employees to achieve their best while maintaining a healthy work-life balance. Our team-oriented culture encourages collaboration, innovation, and continuous learning.

Company Description

Imaginary Solutions is a leading provider of innovative customer solutions, dedicated to enhancing customer experiences through cutting-edge technology and exceptional service. Our mission is to deliver seamless, efficient, and personalized customer interactions that drive satisfaction and loyalty. We are committed to creating a supportive and dynamic workplace where our employees can thrive and grow. Join us at Imaginary Solutions and be part of a forward-thinking company that values creativity, collaboration, and customer-centric solutions

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