Healthcare Customer Service Representative

Remote, USA Full-time Posted 2025-03-08

Employer Industry: Business Process Outsourcing

Competitive Wages
Full Benefits including Medical, Dental, Vision, 401k, and more
Paid Time Off
Employee wellness and engagement programs
Opportunity for career advancement within the organization
Supportive and engaging work environment

Connect with customers via phone/email/chat/social media to resolve inquiries
De-escalate issues and escalate when necessary
Track call information for auditing purposes
Provide feedback on call issues
Upsell products or services if required

Ability to work remotely in a virtual team environment
6 months Customer service experience
Over 18 years of age
High School Graduate or GED
Proven oral & written communication skills

Logical problem-solving skills
Ability to navigate Windows operating systems
Organization and work prioritization skills

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

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Healthcare Customer Service Representative

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