Data Entry Clerk Help Desk [Work At Home]

Job Summary

**Job Type:** Full-time

**Salary Unit:** Hourly

**Company:** Tech Solutions Inc.

**Location:** Remote (Work At Home)

**Benefits:** Competitive pay, Health and dental insurance, 401(k) plan, Paid time off, Professional development opportunities

Job Description

Tech Solutions Inc. is seeking a detail-oriented and tech-savvy Data Entry Clerk to join our Help Desk team. This remote position offers the opportunity to work from the comfort of your home while contributing to our dynamic and growing company. The ideal candidate will have excellent data entry skills, a keen eye for detail, and the ability to provide exceptional customer support.

Requirements

– Proven experience as a data entry clerk or similar position

– Excellent typing skills with a high level of accuracy

– Strong attention to detail

– Proficient in Microsoft Office Suite (Excel, Word, Outlook)

– Good communication skills, both written and verbal

– Ability to work independently and manage time effectively

– Familiarity with help desk software and remote support tools is a plus

Responsibilities

– Input, update, and maintain accurate data in various systems and databases

– Respond to customer inquiries and provide technical assistance via email, phone, and chat

– Troubleshoot and resolve basic technical issues

– Maintain detailed records of customer interactions and transactions

– Follow up with customers to ensure their issues are resolved satisfactorily

– Assist in generating reports and compiling data for analysis

– Support administrative tasks as needed

Benefits

– Competitive hourly wage

– Health and dental insurance plans

– 401(k) retirement plan with company match

– Paid time off (vacation, sick leave, and holidays)

– Opportunities for professional development and career growth

– Flexible work schedule

Educational Qualifications

– High school diploma or equivalent required

– Associate’s or Bachelor’s degree in a related field is a plus

Company Overview

Tech Solutions Inc. is a leading provider of innovative technology solutions and support services. We are committed to delivering high-quality products and exceptional customer service to clients worldwide. Our team is comprised of talented professionals who are passionate about technology and dedicated to helping our customers succeed. As a remote-first company, we offer flexible work options and strive to create an inclusive and supportive work environment. Join us and be a part of a company that values innovation, collaboration, and professional growth.

If you are a dedicated professional looking for a remote opportunity in data entry and customer support, we encourage you to apply. Tech Solutions Inc. is an equal opportunity employer and welcomes applicants from all backgrounds.

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