Front Desk Clerk (Part-Time) – Seattle
Job Title: Front Desk Clerk (Part-Time) – Seattle
Job Type: Part-Time
Company: Marriott International
Salary: Hourly (Commensurate with experience)
Working Hours: Under 4 Hours
Benefits: Health, Dental, Paid Training, Paid Vacations
Job Summary:
Marriott International, a world-renowned hospitality company, is searching for a diligent Front Desk Clerk to fill a part-time role in our Seattle location. The ideal candidate will have excellent customer service skills, a passion for serving others, and the ability to work in a fast-paced environment. This position offers an hourly wage, health and dental benefits, paid training, and paid vacation time.
Job Description:
As a Front Desk Clerk, you will be the first point of contact for our guests and manage all aspects of their accommodation. You will welcome guests to our hotel, manage reservations, provide information about rooms, rates and amenities, and provide excellent customer service to ensure guest satisfaction.
Responsibilities:
– Welcome guests upon their arrival and assign rooms
– Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests? needs
– Manage online and phone reservations
– Inform customers about payment methods and verify their credit card data
– Provide information about our hotel, available rooms, rates and amenities
– Respond to clients? complaints in a timely and professional manner
Requirements:
– Proven experience as a Front Desk Clerk or relevant position
– Familiarity with hotel reservations software
– Knowledge of customer service, clerical procedures, and administrative tasks
– Excellent problem-solving skills
– Strong verbal and written communication skills
– Availability to work evenings, weekends, and holidays
Benefits:
Aside from competitive compensation, this position offers health benefits, a dental plan, paid training, and paid vacation time to ensure our employees are well taken care of. We believe in rewarding our employees for their hard work and dedication and strive to maintain a positive and supportive work environment.
Educational Qualification:
– High School diploma or equivalent; degree in hotel management or relevant field will be a plus
Experience:
Previous customer service experience or relevant hotel experience is highly desired.
Company Overview:
Marriott International is a leading global lodging company with more than 6,700 properties across 130 countries and territories. We believe in creating an environment where our employees feel connected to our mission and are empowered to take care of our guests. We encourage applications from all individuals and are committed to providing an inclusive, accessible environment for all applicants and team members.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Come join our team and experience the rewarding career opportunities Marriott International has to offer.
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